Last updated on 12 August 2020 at 14:20
Library access from 10th August
We are pleased to announce that the Library will now reopen on Monday 10th August 2020. Here are the full details of the service available, and guidelines for safe use. The team has been working hard to ensure everything is ready for safe use of the space and is looking forward to welcoming you.
Library reopening FAQs
Access to the Library is available from Monday 10th August. Opening hours for the remainder of the summer vacation will be 8.30am-5:00pm, Monday-Friday only.
The 24/7 Computer Suite will not be open for 24 hours a day. Initially, it will be open for the same hours as the Main Library.
We're asking all library users to abide by some new guidelines in order to keep everyone safe. Please see the information below for details.
How are you keeping everyone safe in the Library?
We have been working hard to put measures in place to enable safe use of the Library. This includes:
- Hand sanitisers at the entrance (and exit) to the Library, and at the entrance to each Library floor
- Limiting occupancy, and rearranging furniture to enable social distancing
- Self-clean sanitisation stations around the library
- A one-way system around the library to avoid congestion in stairwells or narrow aisles
- Perspex screens at the front-line service points
- A quarantine system for returned items
Can I study in the Library?
Yes, study spaces and computers are available. To enable social distancing, there is a maximum occupancy limit of 400 users allowed in the Library at any one time. Some desks/computers will be out of use to ensure people can stay a safe distance apart. This is to allow everyone to use the library safely, so please do not rearrange the furniture.
Please be considerate of others while studying in the Library. Please wash and/or sanitise your hands regularly, and sanitise the desk, computer and keyboard you are using after use.
What will the Library Opening Hours be when term starts in September?
The Library and the 24-hour Computing suite are currently open from 8:30am – 5:00pm, Monday – Friday. The term- time opening hours will be reviewed in the near future and will be published as soon as is practicable.
How long can I stay in the Library for?
For now there is no time limit. We have had to reduce the seating in the Library to aid social distancing and the maximum capacity is now 400. There is a system in place to monitor the number of people using the Library at any particular time.
We are currently investigating options for pre-booking workspaces but these will remain available on a first come first served basis for the remainder of the summer vacation.
Can I use the bookable study rooms?
They will still be bookable online, but occupancy will be limited. To enable social distancing, they have a maximum capacity of 1 or 2. Maximum occupancy will be clearly displayed upon booking and on the room door. Group study rooms can be pre-booked for up to two hours.
Will I have to wear a mask?
You will need to wear a face covering inside the building, unless exempt according to government guidance.
Will I be able to eat and drink in the Library?
For hygiene and to limit the possibility of infection, the water dispensers across campus have been disabled. You are welcome to bring in bottled drinks but you will not be able to refill them in the Library.
Scholars' Rest will be closed, as it is not large enough to accommodate people in a socially-distanced way. Therefore you will not be able to eat in the Library.
Will the printers and scanners be available?
Printers and scanners will be available as normal. Please wash and/or sanitise your hands before and after using the printers.
Will I be able to browse and borrow books?
Yes, you are welcome to browse the shelves and borrow books. Please wash your hands thoroughly before and after handling books and avoid touching anything you don't intend to borrow. Remember that you can search Summon before visiting the library, to identify useful books in advance and reduce the amount of time you need to spend searching the shelves.
If you do pick up a book that you don't then borrow, please leave it on the "touched but not taken" trolleys that will be around the library, so they can be quarantined before reshelving.
All books will be quarantined for 72 hours once returned. This is in line with scientific advice regarding how long the virus can survive on paper.
Can I request an item that someone else has on loan?
Requesting of items is currently unavailable, as many people will be unable to return their items until the new term starts. If you need a book and all copies are on loan, please contact library with details. We may be able to purchase additional copies or a digital version, or advise on alternative sources to use instead.
I still have items on loan, but I can't get to the Library to return them. Will I be fined if I don't return them on time?
If you have finished your course and won't be returning to the University, you should have received an email from us advising you how to return any outstanding items. If you haven't received this, please contact us at library.
Otherwise, feel free to hold on to your items until you are able to return to campus, or can ask someone to return them on your behalf.
I need a book and can't get to the Library. Can you post it to me?
Yes, you can request any book that is available in the library using our door-to-door service.
Can I borrow a laptop?
Laptops will be available to borrow from the lockers outside the library entrance and in the 24/7 labs, during opening hours. When the library is closed the building will be locked so it will not be possible to borrow or return laptops outside of opening hours.
When a laptop is returned, it will not be immediately available again because it will need to be quarantined and cleaned. This may mean that you will have to wait a little longer for a machine. You can check how many laptops are available to borrow on our computer and laptop availability page before you travel to campus.
Can I still get help with Library and IT queries?
You will be able to get face-to-face support at the Library Help Desk between 9am-5pm, Monday-Friday, and you can also access IT Support via 01484 473737 on a 24/7 basis.
You will also be able to find answers to commonly asked questions on HudHelp.
If you need help with your research, literature searching or referencing, please send your queries to our librarians via library, or use the online form in HudHelp to book a one-to-one appointment via phone or video call.
I'm a member of teaching staff. Can I order books/update my reading lists?
Yes, we will be able to order books again from early August, and books we ordered before the shutdown will start arriving in the Library shortly.
When ordering new books, we are prioritising items available electronically. These should be available online within a few days of ordering. We are still ordering print items as well, but these may take longer to arrive due to ongoing restrictions both on campus and from our supplier.
If you are reviewing your reading lists for September modules, we recommend doing so as soon as possible so we have time to order any new books in time for the start of teaching.
I'm an external member/member of the public/SCONUL user. Can I still use the library?
As we need to limit how many people can use the library at once, we are currently closed to public, external, alumni and SCONUL members. For further information please see our page on Public Access to Computing and Library Facilities.
How can I keep in touch with the library?
We are keeping all of our social media channels up to date with news, developments, and tips for studying remotely. Follow us to see the latest news, we are @hudlib on Instagram, Twitter and Facebook.
We also have useful videos on studying, literature searching, using Summon and more on our YouTube channel.
Please use HudHelp to find answers to other commonly-asked questions and to request support.