The project aims to make some pretty big conclusions by the end of the data analysis about library usage and attainment, but what can we actually do with this information once we’ve got proof? What use is it to our customers?
We’ve got two main groups of library users; staff and students. We aim to use our quantitative data to pinpoint groups of students who have a particular level of attainment. We’ll work with staff in order to improve poor scores and learn from those who are awarded high scores, regardless of whether they are high or low users of our resources and facilities. Focus groups held now, and most likely regularly in the future, will tell us more about people who use the library resources less but achieve good degree results. If the materials we are providing aren’t what students want to use, we can tailor our collections to reflect their needs as well as ensure they get the right kind of information their tutors want them to use.
The student benefits are pretty obvious – the more we can advise and communicate to them and encourage use of library staff, and electronic and paper resources, the more likely they are to get a good degree and get value from their time (and money!) spent at university. Once again we state here that we are aware of other factors in student attainment, but a degree is not achieved without having some knowledge of the subject, and we help supplement the knowledge communicated by lecturers.
Students get value for money and hopefully enjoy their university experience, lecturers ensure students get the right kind of support and materials they need, and we make sure our budget is used appropriately. Pretty good, huh?