How to communicate /

• Wells, Gordon Ronald.

• Communication in management

• McGraw-Hill,

• 0070845204

• skills of communicating
• Management & organization
• Organizational communication the keystone to managerial effectiveness
• Improving your communication skills
• Effective managerial communication
• Introduction to food science and technology
• Essentials of management
• Global tourism the next decade
• Research methods for managers
• Strategic planning models and analytical techniques
• Organizations behavior structure processes
• Managing organizations
• Understanding the hospitality consumer
• 100 methods for total quality management
• Creative problem solving for managers
• Service quality in hospitality organizations
• John Adair Handbook of Management and Leadership
• Social research
• Consumer behaviour in tourism
• introduction to human resource management
• Research design successful designs for social and economic research
• Managing change
• Strategic management an analytical introduction
• research process in nursing
• Questionnaire design interviewing and attitude measurement
• Real world research a resource for social scientists and practitioner researchers