Skilled interpersonal communication : research, theory and practice.

• Hargie, Owen.

• Interpersonal communication

• Routledge,

• 0415432049 (pbk.) :
• 9780415432047 (pbk.)
• 0415432030 (hbk.) :
• 9780415432030 (hbk.)

• £24.95
• £49.95

• Previous ed.: 2003.
• Includes bibliographical references and index.
• Introduction: The Importance of Interpersonal Skills. Interpersonal Communication: A Skill-based Model. Nonverbal Communication. Rewarding and Reinforcing. Questioning. Reflecting. Listening. Explaining. Self-disclosure. Set Induction and Closure. Assertiveness. Influence and Persuasion. Negotiating. Groups and Group Interaction. Concluding Comments. Bibliography. Name Index. Subject Index.

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