Communication in social work /

• Lishman, Joyce
• British Association of Social Workers.

• Communication in social work
• Counselor and client.

• Palgrave Macmillan,

• 1403916209 (pbk.) :
• 9781403916204 (pbk.)

• £17.99

• Previous ed.: Basingstoke: Macmillan, 1994.
• Published in conjunction with BASW.
• Includes bibliographical references and index.
• Introduction; Helpful and Effective Communication: The View of Users of Services; Types of Communication: Symbolic, Non-verbal and Verbal; Type of Communication: Written and Information Technology; Building and Maintaining Relationship; Attending and Listening; Sharing Information; Shared Purpose and Assessment; Intervention: Non-verbal and Verbal Techniques for Enhancing Behavioural and Attitudinal and Change; Intervention: Written Techniques for Changing Attitudes and Behaviours; Conclusion; References.

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