Six Sigma :

• Production management
• Process control
• Organisational change
• Six sigma (Quality control standard)

• Society of Manufacturing Engineers,

• Manufacturing insights

• DVD (approx. 30 mins.) : sd., col.

• This program explains what Six Sigma is and shows how companies are using the methods to find permanent solutions to difficult problems.
• Content : Gretag Imaging (Chicopee, MA), used Six Sigma to improve customer satisfaction by solving a difficult logistical problem. --- Ortho Clinical Diagnostics (Rochester, NY), applied Six Sigma problem solving techniques to discover a measurement discrepancy in an air compressor. This information helped redesign a new compressor that operated within specifications. --- Lockheed Martin (Moorestown, NJ), have applied Six Sigma concepts throughout its entire organization being careful to align projects to the strategic goals of the organization.

• Operations strategy
• Organizing and organizations an introduction
• Managing quality
• sociology of work introduction
• Sociology work and industry
• Total quality management text with cases
• Headphones
• Organisational behaviour and analysis an integrated approach
• Strategic management awareness and change
• Organizational behaviour an introductory text