- Harris, John, 1952-
- White, Vicky, 1959-
- Social service -- Standards
- Social work administration
- 1847420052 (pbk.) :
- 9781847420053 (pbk.)
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- Includes bibliographical references and index.
- Introduction: modernising social work ~ John Harris and Vicky White; Part one: Modernisation and managerialism: Performance management in modernised social work~ John Harris and Peter Unwin; This id the modern world! working in a social services contact centre ~ Nigel Coleman; Modernisation and the role of agency social workers ~ Peter Unwin; Part two: Modernisation and service users: Customer-citizenship in modernised social work ~ John Harris; Modernising children's services: partnership and participation in policy and practice ~ Katrin Bain; Modernisation and the delivery of user-centred services ~ Denise Tanner; Part three: Modernisation and professional practice: Quiet changes? professional practice in modernised social work ~ Vicky White; Managing to be professional? team managers and practitioners in modernised social work ~ Tony Evans.
University of Huddersfield Library Catalogue