authors:subjects:- Communication in social work
- Interpersonal relations
- Social service -- Practice
publishers:series:- Transforming social work practice
ISBN:- 1844451534 (pbk.) :
- 9781844451531 (pbk.) :
description:notes:- Previous ed.: 2005.
- Includes bibliographical references (p. 167-174) and index.
- Communication skills: don't they just come naturally?; What do we know about effective communication?; The human face of social work: emotional communication; Getting started; Making progress and managing endings; Communicating with children; Working with families and groups; Working with people with 'special communication' needs: communicative minorities; Safety and risk: working with hostility; The demands and rewards of interpersonal work
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