- Communication in medicine
- 0853697493 (pbk.) :
- 9780853697497 (pbk.) :
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- Includes bibliographical references and index.
- 1. What Is Communication and Why Do We Communicate?; 2. Effective Written and Spoken Communication; 3. Patients: Who They Are and What Are They Like?; 4. What are the Primary Skills of Effective Interpersonal Communication?; 5. The Secrets of Interpersonal Communication; 6. How Can You Develop Your Skills?; 7. Communications with the Outside World; 8. Influencing and Negotiating (including developing public health messages); 9. Interviewing and Counselling; 10. Communication in a Team; 11. Risk Communication; 12. Care in the Community; 13. Inpatient Care; 14. Critical Care; 15. Death and Dying; 16. Grief, Anger and Violence; 17. Customer Service; 18. Managing Complaints; 19. Media Relations; 20. Graphic Design: Making Print Work; 21. Managing Meetings; 22. Going for a Job; 23. Anticipating and Managing Crisis Communications; 24. Management Communications.
University of Huddersfield Library Catalogue