Study guide to human resources management in the hospitality industry /

• Hayes, David K.
• Ninemeier, Jack D.

• Hospitality industry -- Personnel management

• John Wiley & Sons,

• 0470084804 (cloth)
• 9780470084809 (cloth)
• 0470140607 (pbk.)
• 9780470140604 (pbk.)

• Includes bibliographical references and index.

• Hospitality 2010 the future of hospitality and travel
• Service operations management improving service delivery
• Developing hospitality properties and facilities
• Human resource management for tourism hospitality and leisure an international perspective
• Human resource management for the hospitality and tourism industries
• Front office procedures social skills yield and management
• Principles of marketing
• International human resource management
• Management theory and practice
• Operations management