- Financial Times Prentice Hall,
- 0273711180 (pbk.)
- 9780273711186 (pbk.)
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- Previous ed.: 2005.
- Includes bibliographical references and index.
- Section A Managing Change 1 The management challenge 2 Leadership in organisations 3 Creating a consumer focus 4 Managing in the public sector Section B Managing Strategy 5 Managing a creative strategy 6 Developing an innovative business plan 7 Controlling quality in organisations 8 Marketing and environmental assessment Section C Managing People 9 Organisational theory and design 10 Communicating in organisations 11 Human resource management 12 The challenge of motivating others Section D Managing the Organisation 13 Decision-making processes in organisations 14 Operations management in organisations 15 Information technology and control 16 Financial control and accounting in organisations Section E Contemporary Management Issues 17 Ethical values and corporate social responsibility 18 Environmental issues and corporate environmental management 19 Globalisation and multinational management 20 Twenty-first century management in perspective
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