- Barrar, Peter, 1946-
- Gervais, Roxane, 1963-
- 0566086247 (alk. paper)
- 9780566086243 (alk. paper)
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- Formerly CIP.
- Includes bibliographical references and index.
- About the editors; About the contributors; Part I The Nature of Outsourcing and Its Present State: Introduction; The outsourcing decision: A strategic framework; Research on outsourcing: Theoretical perspectives and empirical evidence; Outsourcing: Drivers and future developments; The evolution of outsourcing; Global IT sourcing: Analysis, developments and best practice considerations; Part II The Impact of Outsourcing on Organisational Structures: Introduction; Global technology transfer: Personal experience from GM and the private sector; The relationship between corporate competitiveness strategy, innovation, increased efficiency, productivity growth and outsourcing; Outsourcing: The employee perspective; Outsourcing for a competitive advantage: The human resource dimensions; Part III The Long-term Effects of Outsourcing as an Organisational Driven Process: Introduction; Outsourcing activities in the world economy; SMEs ability to go global - relevance of aggregation and critical e-applications in outsourcing; The economic rationale and labour market effects of outsourcing: A survey; Transforming organisations: An analysis of outsourcing and its effects on trade unions; The materiality of outsourcing; Part IV Outsourcing: Legal Issues, Control and Relationships: Introduction; Legal aspects of outsourcing: An overall perspective; Risk mitigation and outsourcing: Alternative models for managing supply risk; Use of service credits to mediate performance in an outsourcing agreement; Critical requirements for building and sustaining a successful outsourcing relationship; Outsourcing: Ethical supply chain issues; Part V The Practical Side of Outsourcing - The Case Study Approach: Introduction; Clean skin at Kinleith Mill; Key questions to ask when contracting out government services: An application to orderly services; Offshoring and the SME; Index.
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