Quality management essentials /

• Hoyle, David.

• Quality control

• Butterworth-Heinemann,

• 0750667869 (pbk.)

• Includes bibliographical references and index.
• Preface; Basic concepts of Quality, Quality Management and the ISO regulatory frameworks; How we think about quality and how to achieve quality; Managing quality using ISO 9000; Managing quality in practice using the process approach; Appendices: Planning, documenting and measuring quality: QMS forms and processes; Making the Case for Quality.

• Total quality management organization and strategy
• fundamentals of quality management
• essence of total quality management
• Supply chains and total product systems a reader
• Living supply chains how to mobilize the enterprise around delivering what your customers want
• Supply chain management strategy planning and operations
• Logistics and supply chain management
• Supply chain logistics management
• Global logistics and supply chain management
• Global cases in logistics and supply chain management
• Logistical management the integrated supply chain process
• Logistics and supply chain management creating value adding networks
• Exploring corporate strategy Gerry Johnson Kevan Scholes Richard Whittington
• Logistics and supply chain management strategies for reducing cost and improving service
• Research methods for business students
• Operations management
• Strategic management
• Operations management