authors:- Black, Nick
- Gruen, Reinhold.
subjects:- Medical care
- Health services adminstration.
publishers:series:- Understanding public health
ISBN:description:notes:- Includes bibliographies and index.
- Overview of the book -- Section 1: Introduction -- A systems approach to health services -- Challenges facing health services -- Formal and lay care -- Section 2: Inputs to health care -- Diseases and medical knowledge -- Medical paradigms -- Staff: the challenge of professionalism -- Funding health care -- Section 3: Processes of health -- The need and demand for health care -- The relationship between need and use -- Staff-patient interactions -- Public as consumers and policy makers -- Section 4: Outcome of health care -- Outcomes -- Section 5: Organization of services -- Analysing health systems -- Why are health systems the way they are? -- Low and middle income countries: from colonial inheritance to -- primary care -- Low and middle income countries: from comprehensive primary care -- to global initiatives -- Health services in high income countries -- Section 6: Quality improvement -- Dei- ning good quality health services -- Performance assessment -- Improving quality of care -- Glossary -- Index.
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