The relationship-driven supply chain : creating a culture of collaboration throughout the chain /

• Emmett, Stuart.
• Crocker, Barry.

• Business logistics
• Corporate culture
• Interpersonal relations

• Gower,

• 0566086840 (hbk)

• Includes index.
• Bibliography: p. 181-182.
• Preface; Introduction: The Supply Chain Reviewed: The supply chain; Supply chain history; Supply chain growth; Benefits of supply chain management; Five key aspects for supply chain management; Approaches to supply chain management; Supply chain management changes traditional ways; Supply or demand led supply chain; Transactional or collaborative supply chain; Contrasts between Type I and Type II supply chains; Supply chain operations; Problems in integrating supply chains; Supply chain strategy; Supply chain planning; Supply chain key performance indicators; Supply chain metrics and strategies; Supportive supply chain management approaches. People Relationships at Work: People relationships are important; Understanding individuals; Individual management styles; Team relationships; Building people relationships; Work/company culture. Supply Chain Relationships in Business Percy and Charlie; Internal structures and relationships; Supplier appraisal vendor rating; Corporate social responsibility; Supplier audits; Structuring for supply chain management; Inter-company relationships; Supply chain re-thinking; Think "right"; Attitude change and relationships; Strategy changes; Operating changes; Sustaining strategic supplier collaboration; Dynamic requirements for building supply chain relationships; Benefits of better relationships. Changing and Improving Supply Chain Relationships: Maintaining collaborative buyer-supplier relationships; Stages in developing a collaborative relationship; Relationships and trust; Strategic trust in supply chain collaboration; Changing organisational behaviour; Improving supplier relationships: implementation difficulties; Levels of communication; Collaboration: pitfalls and success; Keys factors for establishing successful collaborative relationships; Managing change; Peoples' behaviour during change; The relationship driven supply chain; Model for developing supply chain relationships. References and Sources; Ind.

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