- Business logistics
- Customer services
- Financial Times Prentice Hall,
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- Includes bibliographical references.
- Living Supply Chainshow to mobilize the enterprise around delivering what your customers want Preface Ch.1 Supply chains are the business Why not abandon conventional wisdom and discover the customer? Ch.2 Customer conversations All pathways lead to customers Ch.3 Implementing a multiple supply chain alignment strategyWorking with people to deliver the required responsiveness Ch.4 Leading from the front Converting customer insight into successful implementation Ch.5 Continuous Replenishment supply chains Where relationships matter most Ch.6 Lean supply chains Focusing on efficiency and lowest cost-to-serve Ch.7 Agile supply chains Where quick response is paramount Ch.8 Fully flexible supply chains Where nothing is impossible Ch.9 New business models for new supply chains The miracle of 'embedded alignment' Ch.11 Delivering living supply chains A bridge to the future A final wordAppendicesNotesSelect bibliographyIndex.
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