Principles of operations management /

• Heizer, Jay H.
• Render, Barry.

• Production management

• Prentice Hall,

• 013155445X (hbk.)
• 0131865129 (pbk.)

• Previous ed.: 2004.
• Includes bibliographical references and index.
• PART I INTRODUCTION; 1. Operations and Productivity; 2. Operations Strategy in a Global Environment; 3. Project Management; 4. Forecasting; PART II DESIGNING OPERATIONS; 5. Design of Goods and Services; 6. Managing Quality; 6S. Statistical Process Control; 7. Process Strategy; 7S. Capacity Planning; 8. Location Strategies; 9. Layout Strategy; 10. Human Resources and Job Design; 10S. Work Measurement; PART III MANAGING OPERATIONS; 11. Supply-Chain Management; 11S. E-Commerce and Operations Management; 12. Inventory Management; 13. Aggregate Planning; 14. Material Requirement Planning (MRP) and ERP; 15. Short-Term Scheduling; 16. Just-in-Time and Lean Production Systems; 17. Maintenance and Reliability.
• Accompanied by CD-ROM in pocket

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