Communication and interpersonal skills in social work /

authors:

Koprowska, Juliet.

subjects:

Communication in social work
Interpersonal relations
Social service -- Practice

publishers:

Learning Matters,

series:

Transforming social work practice

ISBN:

1844450198 (pbk.)

notes:

Includes bibliographies and index.
Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: Emotional communication -- Getting started -- Making progress and managing endings -- Communicating with children -- Working with families and groups -- Working with people with "Special Communication Needs": Communicative minorities -- Safety and risk: Working with hostility -- The demands and rewards of interpersonal work.

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