- Hospitality industry -- Management
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- Includes bibliographical references and index.
- Part 1 INTRODUCTION Chapter 1 Welcome to the Hospitality Industry Chapter 2 Careers in Hospitality Chapter 3 Tourism Part 2 LODGING Chapter 4 The Hotel Business Chapter 5 Rooms Division OperationsChapter 6 Food and Beverage Operations. Part 3 RESTAURANTS AND MANAGED SERVICES Chapter 7 The Restaurant Business Chapter 8 Restaurant Operations Chapter 9 Managed Services Chapter 10 Beverages Part 4 RECREATION, GAMING ENTERTAINMENT AND ASSEMBLY MANAGEMENTChapter 11 Recreation, Theme Parks and Clubs Chapter 12 Gaming Entertainment Chapter 13 Meetings, Conventions / Exhibitions and Event Management Part 5 OPERATIONAL AREAS OF THE HOSPITALITY INDUSTRY Chapter 14 Leadership and ManagementChapter 15 Hospitality Marketing Chapter 16 Human Resources Management Chapter 17 Accounting, Finance and Cost Control Chapter 18 Hospitality Information TechnologyGlossary. Index.
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