Operations management : meeting customers' demands.

• Knod, Edward M.
• Schonberger, Richard J.
• Schonberger, Richard J.

• Production management

• McGraw-Hill/Irwin,

• 0072320591

• Previous ed.: / by Richard J. Schonberger and Edward M. Knod. Chicagi : Irwin, 1997.
• Includes bibliographical references and index.
• Accompanied by CD-ROM in pocket.

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