- Hospitality industry -- Management
- 0130145912 (pbk.)
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- Previous ed.: Chicago, Ill.: Irwin, 1996.
- Includes bibliographical references and index.
- Tuning in to hospitality management: Essence and scope of the hospitality industry; Managerial leadership and ethics for the hospitality industry; Career exploration for the hospitality industry. Introduction to components of the travel and tourism industry: Linking hospitality to travel and tourism; The hospitality spectrum - resorts, clubs, cruises, events and attractions; Gaming and casino management. Introduction to lodging management: History of the lodging industry; Dimensions shaped by supply and demand; Rooms division; Back of the house operations. Introduction to the food and beverage industry: Overview of the food-service industry; Food-service management. Introduction to hospitality operations: Human resource management; Accounting; Hospitality law; Hospitality information technology; Hospitality marketing. Appendices: Hospitality entrepreneurship; Feasibility study.
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