Knowledge management in hospitality and tourism /

• Bouncken, Ricarda B.
• Pyo, Sungsoo

• Hospitality industry -- Management
• Tourism -- Management
• Knowledge management

• Haworth Hospitality,

• 0789021471
• 0789021463 (hbk)

• "Has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 3, numbers 3/4 2002.".
• Includes bibliographies and index.

• Cases in human resource management in hospitality
• Tourism marketing quality and service management perspectives
• Tourism management
• Hospitality management strategies
• Tourism and leisure research methods data collection analysis and interpretation
• Hospitality strategic management concepts and cases
• Human resource management in the hospitality industry
• Corporate strategy for hospitality
• Managing people in the hospitality industry
• Understanding the hospitality consumer
• Hospitality management a human resources approach
• Cultures consequences comparing values behaviors institutions and organizations across nations
• Hospitality marketing
• Managing human resources in the European tourism and hospitality industriy a strategic approach
• Marketing in travel and tourism
• Organizational behaviour for hospitality management
• Behavioural studies in hospitality management
• Hospitality management and organisational behaviour
• Consumer behaviour in tourism
• Globalization strategy in the hotel industry
• International hotels development and management