Current issues and development in hospitality and tourism satisfaction /

• Williams, John A.
• Uysal, Muzaffer

• Hospitality industry

• Haworth Hospitality,

• 0789024349 (pbk.)
• 0789024330 (hbk)

• Issue of the Journal of quality assurance in hospitality & tourism, vol. 4, nos. 3-4.
• Includes bibliographies and index.

• Ethical decision making in the hospitality industry
• Service quality management in hospitality tourism and leisure
• globalization of tourism & hospitality a strategic perspective
• Hospitality 2010 the future of hospitality and travel
• Introduction to management in the hospitality industry
• Hospitality strategic management concepts and cases
• Front office procedures social skills yield and management
• Accommodation management perspectives for the international hotel industry
• Accommodation management a systems approach
• Economics for hospitality management
• Managing people in the hospitality industry
• Hospitality management and organisational behaviour
• international hospitality industry structure characteristics and issues
• Hospitality marketing
• Managing human resources in the European tourism and hospitality industriy a strategic approach
• Developing hospitality properties and facilities
• Tourism principles and practice
• Understanding the hospitality consumer
• Behavioural studies in hospitality management
• Contemporary human resource management text and cases
• Globalization strategy in the hotel industry
• Introduction to hospitality operations
• Consumer behaviour in tourism
• Service quality in hospitality organizations
• Tourism principles and practice
• International hotels development and management
• Researching business and management
• Understanding management
• Business research methods
• Management and organisational behaviour
• Management theory and practice
• Applied consumer behaviour
• Exploring corporate strategy