Total quality : management, organization, and strategy /

• Evans, James R 1950-
• Dean, James W, 1956-

• Total quality management

• Thomson/South-Western,

• 0324178719 (pbk.)

• Includes bibliographical references (p. 379-384) and index.

• Quality management essentials
• Fundamentals of total quality management process analysis and improvement
• Oakland on quality management
• essence of total quality management
• Quality
• Cultures consequences comparing values behaviors institutions and organizations across nations
• Total quality management text with cases
• Management research
• Management research an introduction
• Research methods for business a skill building approach
• Operations management
• Doing research in business and management an introduction to process and method
• Research methods for business students
• Human resource management
• Competitive advantage creating and sustaining superior performance
• Operations management