Managing quality : managerial and critical perspectives /

• Kelemen, Mihaela, 1968-

• Total quality management
• Total quality management -- Great Britain

• SAGE,

• 0761969047
• 0761969039 (hbk.):

• 60.00

• Includes index.
• Bibliography: p. 186-199.

• Service operations management improving service delivery
• Managing change in organizations
• Winning at new products accelerating the process from idea to launch
• Exploring corporate strategy Gerry Johnson Kevan Scholes Richard Whittington
• Sociology work and industry
• Management theory and practice
• Corporate strategy
• Contemporary British society
• Management theory and practice
• Strategic management awareness and change
• Strategic management an analytical introduction
• Organisational behaviour and analysis an integrated approach