Decision analysis : an integrated approach /

• Golub, Andrew Lang.

• Decision-making

• Wiley,

• 047115511X (paper)

• Includes bibliographical references and index.

• Managing empowerment how to make business re engineering work
• Empowering people at work
• practice of empowerment making the most of human competence
• international hospitality industry organizational and operational issues
• Competitive customer care a guide to keeping customers
• Globalization strategy in the hotel industry
• strategy process concepts contexts cases
• customer service planner