Introducing human resource management /

• Foot, Margaret, 1949-
• Hook, Caroline, 1946-

• Personnel management

• Longman,

• Longman modular texts in business and economics

• 0582262585

• Includes bibliographical references and index.

• Observer French cookery school
• Decision support systems theory and practice
• Managing facilities
• Customer care strategy for the 90s
• Small firms entrepreneurship in the nineties
• Managing projects in hospitality organizations
• Horizontal management beyond total customer satisfaction
• Organizational structure and design
• Competence & organizational change a handbook
• business growth handbook
• Marketing and entrepreneurship research ideas and opportunities
• Travel and tourism in Europe
• Understanding the economy
• Managing for the future the 1990s and beyond
• Employment relations HRM and business performance an analysis of the 1998 workplace employee relations survey
• Foundation accounting
• Strategic hospitality management theory and practice for the 1990s
• Turning people on the motivation challenge
• Yield management strategies for the service industries
• Tourism how effective management makes the difference
• Strategic human resource management
• Organizational behaviour and gender
• Food product development from concept to the marketplace
• practice of human resource strategy
• Modern business administration
• Store wars the battle for mindspace and shelfspace
• Managing human resources in the European tourism and hospitality industriy a strategic approach
• Human resource management a strategic introduction
• Electronic commerce and business communications
• Human resource management an international and comparative perspective on the employment relationship
• Customer first a strategy for quality service
• Managing employee relations in the hotel and catering industry
• What customers value most how to achieve business transformation by focusing on processes that touch your customers satisfied customers increased revenue improved profitability
• Marketing concepts and strategies
• Managing today
• Behavioural studies in hospitality management
• nature of managerial work
• Readings in the strategy process
• Database systems concepts languages & architectures
• Marketing research
• Understanding employee relations a behavioural approach
• In search of excellence lessons from Americas best run companies
• Core personnel and development
• Strategy process content context an international perspective
• Management concepts and practices
• international hospitality industry organizational and operational issues
• business plan workbook
• Practical self development a step by step approach to CPD
• Sensory evaluation of food theory and practice
• Managing change
• Power politics and organizational change winning the turf game
• Retail management
• Company accounts analysis interpretation and understanding
• Environmental policy in an international context Perspectives on environmental problems
• Service quality in hospitality organizations
• Organizational behaviour a critical introduction
• Management
• Managing technological innovation
• European business issue based approach
• Mastering enterprise
• Corporate strategy and business planning
• Marketing management analysis planning implementation and control
• Globalization strategy in the hotel industry
• introduction to business law
• Essentials of HRM
• Organizational behaviour for hospitality management
• Corporate strategy and business planning
• Global shift transforming the world economy
• Exploring corporate strategy
• Competitive strategy techniques for analyzing industries and competitors
• Ergonomics at work human factors in design and development
• Customer relationship marketing get to know your customers and win their loyalty
• Management theory and practice
• Integrated marketing communications the holistic approach
• Advanced management accounting
• Decision making an integrated approach
• International hotels development and management
• Marketing and entrepreneurship in SMEs an innovative approach
• fifth discipline the art and practice of the learning organization
• Employee reward
• Management
• Strategic marketing communications new ways to build and integrate communications
• management of business logistics
• Delivering quality service balancing customer perceptions and expectations
• customer service planner
• Global marketing strategy
• Quality a critical introduction
• People management and development human resource management at work
• Strategic management and information systems
• Strategy safari a guided tour through the wilds of strategic management
• strategy process concepts contexts cases
• International trade theory and evidence
• Economics a students guide
• Total quality management the route to improving performance
• Logistics the strategic issues
• Operations and the management of change
• marketing research process