Productivity management in hospitality and tourism /

• Johns, Nick.

• Hospitality industry -- Management
• Tourism -- Management -- Dictionaries

• Cassell,

• 0304334456

• Includes bibliographical references and index.

• International tourism an economic perspective
• International hospitality management
• Training for the hospitality industry
• Managing projects in hospitality organizations
• Human resource management a guide to personnel practice in the hotel and catering industry
• Global directions new strategies for hospitality and tourism
• Operations management in service industries and the public sector text and cases
• Technology of reduced additive foods
• Quality management in hospitality best practice in action
• Successful pubs and inns
• Restaurant planning design and construction a survival manual for owners operators and developers
• Careers and training in hotels catering and tourism
• international hospitality business
• Strategic hospitality management theory and practice for the 1990s
• character of a corporation how your companys culture can make or break your business
• international hospitality industry organizational and operational issues
• Managing employee relations in the hotel and catering industry
• management of hotel operations
• Total quality management in the public sector an international perspective
• Management of foodservice operations
• Service quality in hospitality organizations
• Introduction to hospitality operations
• Human resource management in the hospitality industry
• economics of travel and tourism
• Leisure for leisure critical essays
• Managing human resources in the European tourism and hospitality industriy a strategic approach
• Hospitality facilities management and design
• Strategic human resource management
• international hospitality industry organizational and operational issues
• Basic cookery fundamental recipes and variations
• Restaurant management
• Evaluating training effectiveness benchmarking your training activity against best practice
• Globalization strategy in the hotel industry
• Organizations theory and design
• Effective employee relations a guide to policy and practice
• Management skills a resource based approach for the hospitality and tourism industries
• International HRM contemporary issues in Europe
• Modern restaurant service a manual for students and practitioners
• Sociology of leisure a reader
• Organizational behavior
• International hotels development and management
• Principles of hotel front office operations a study guide
• Food and beverage management
• Hospitality Tourism and Leisure Management Issues in Strategy and Culture
• Understanding the hospitality consumer
• Human resource management in the hospitality and tourism industry
• International business strategy
• Human resource management for hospitality services
• Delivering quality service balancing customer perceptions and expectations
• Organizational behaviour concepts controversies applications
• Competitive customer care a guide to keeping customers
• Consumer behaviour in tourism
• Management accounting for non specialists
• business of tourism
• Understanding customers
• Employee development
• Consumer behavior concepts and applications
• Strategic management an analytical introduction
• Quality a critical introduction
• Organizational behavior core concepts
• strategy process concepts contexts cases
• Corporate strategy
• Operations and the management of change