Electronic Resources Blog

Library Services, University of Huddersfield

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MetaLib – problem with clusters and facets

Posted by Dave Pattern on January 13th, 2009

We’ve just been informed by Ex Libris that there’s a problem with the cluster/facet feature on MetaLib:

Dear MetaLib customers, we have just been notified about a problem with the Clusters and Facets functionality, which results from an expiration of the Vivisimo license. We are currently working towards its solution, and we will update you as soon as we solve it. We deeply apologize for the inconvenience.

A “quick fix” has been implemented whilst we wait for Ex Libris to fully resolve the issue.

This entry was posted on Tuesday, January 13th, 2009 at 9:19 am and is filed under MetaLib/SFX. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

4 Responses to “MetaLib – problem with clusters and facets”

  1. January 14th, 2009 at 9:33 am

    Dave Pattern says:

    Ex Libris have issued a patch and it’s been applied to the MetaLib server.

  2. January 15th, 2009 at 6:19 pm

    Andrew Walsh says:

    I’m glad it’s fixed, I was having visions of metalib with some awful unspeakable medical problem. My “clusters and facets” are playing me up something awful…

  3. February 25th, 2009 at 10:44 pm

    Brinxmat says:

    A cheeky question maybe: Did any users actually notice?

  4. February 26th, 2009 at 7:05 am

    Dave Pattern says:

    A cheeky answer — “I don’t think so”! :-)