Archive for November, 2011
ProQuest Maintenance Sunday 4th December (resolved)
ProQuest® will be performing infrastructure maintenance on December 4th, 2011. A twelve (12) hour window will be required for this maintenance. The window will take place from Sunday, December 4, 2011 at 03:00 for twelve (12) hours.
All ProQuest products will be affected by this maintenence, we apologise for any inconvenience caused.
Educational Research Abstracts maintenance (resolved)
Taylor & Francis has scheduled downtime which will occur 11:00-13:00 GMT on Wednesday 16th November. During this time Educational Research Abstracts will be unavailable due to system maintenance. We apologize for any inconvenience caused.
Upgrade to Summon (completed)
We’re expecting there will be an upgrade to Summon later on today and this may cause a disruption to the service.
The primary benefit we’ll see from the upgrade is improved article level linking to content from the following publishers:
- BMJ Publishing
- Cambridge University Press
- Ebrary
- Elsevier
- Emerald
- HighWire Press
- JSTOR
- Mintel Group
- Oxford University Press
- ProQuest
- Sage Publications
- Springer-Verlag
- Wiley-Blackwell
In particular, the upgrade should resolve the problems we’ve been experiencing with ProQuest Newsstand.
UPDATE: 16/Nov/2011, 10pm
There were a few post-upgrade glitches with access to articles on the ProQuest platform, but these have now been resolved.
Summon issues (resolved)
We’re experiencing an occasional problem this morning with searches on Summon returning incorrect results. The problem has been logged with Serials Solutions (the company who develops Summon) and they’re currently working to resolve the issue.
If you’re seeing incorrect results, or results that only bring up a blank page when you click on them, please try refreshing the web page (either by pressing F5 or clicking on your browser’s refresh button).
We apologise for the inconvenience this is causing.
Web of Knowledge on your mobile device
You can now access Web of Knowledge from anywhere at anytime on your mobile device – simply follow these steps to obtain a login.
For more information on this new service, click here.
ProQuest scheduled maintenence
ProQuest will be performing infrastructure maintenance on November 5th/6th, 2011. A twelve (12) hour maintenance window will be required for this maintenance. The window will take place from 2am. The affected resources can be found here.
Chemical Database Service scheduled maintenence (resolved)
Chemical Database Service - There will be a routine reboot for security updates on Wednesday 2nd November at 6:30pm. The service should be restored within 30 mins.
For further information see the Twitter feed: http://twitter.com/cds_daresbury
CDS apologises for the late notice.
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