Archive for November, 2010
There is currently a problem with the Mad.co.uk web site which we are investigating.
Due to essential site maintenance, there may be an interruption in the online service for Wiley Online Library on Saturday 27th November beginning at 11:30am for up to 2 hours.
Access to Community Care Inform is currently unavailable The problem has been reported to the supplier.
Please be advised that Thomson Reuters will be performing maintenance to Web of Knowledge, EndNote Web and Researcher ID this coming Sunday November 21 2010 beginning at 12.00 GMT mid-day (7:00 AM EST). During this time, there will be disruption of service and access to these products including WoK Personalisation. Thomson Reuters apologise for any inconvenience this might cause.
One of the most common questions we get is how to log into Lexis resources to get the full-text from Summon. Unfortunately, with Lexis, users are required to manually authenticate, so we’re not able to do it automatically for you (which is the way we prefer to do things).
Typically, this is the screen you’ll see when trying to access an article on Lexis…
From this screen, you need to authenticate yourself. Firstly, click on “Academic Sign-In”…
…and then click on “Athens Sign-in”…
From there, follow the prompts and you should find yourself logged in to Lexis
We’ve just been alerted by Athens that there’s an ongoing issue with Wiley Online Library…
“There is an on-going issue with access to Wiley Online Library. If you link from an external site such as MyAthens or an intranet site etc to http://onlinelibrary.wiley.com/athens, users do not gain access to the resource, but are presented with the Wiley login page instead.
This does not affect users who go direct to http://onlinelibrary.wiley.com and click the Athens login link.
We have been working with Wiley to help them resolve this issue. Wiley believe that they have identified the problem and are currently working to release a fix ASAP. We will send a further update once the issue is resolved.”
This issue shouldn’t affect access to Wiley articles from Summon.
Do you feel you need any help with using Summon? If so, get yourself over to the Students Union today (before 1pm)!
Library staff are upstairs, next to the iZone and waiting for you
If you don’t get chance today, we’ll back there tomorrow (Friday) from 10:30am to 12:30pm.
We currently have problems with access to Adfolio. The publisher has been contacted.
The Emerald web site seems to be experiencing problems at the moment and full-text articles hosted on their site may not be accessible.
There’s currently a problem with article links from Summon to the Lancet Neurology journal on ScienceDirect. Articles prior to 2006 seem to be unaffected. The issues has been reported to Serials Solutions.
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