Marketing by menu| (3rd ed, 1999) / Scanlon, Nancy Loman

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International journal of human resource management Cornell hotel and restaurant administration quarterly Hotel & motel management International journal of hospitality management Managing service quality International journal of contemporary hospitality management		Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom International hospitality management : concepts and cases (2007) / Clarke, Alan Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Hospitality marketing (1996) / Wearne, Neil Organizational behaviour for hospitality management (1994) / Wood, Roy C. Human resource management for hospitality services (1997) / Goldsmith, Alistair An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. International human resource management (2003) / Harris, Hilary Management : theory and practice. (5th ed, 1996) / Cole, G. A.