Front office : procedures, social skills, yield and management| (2nd ed, 1999) / Abbott, Peter

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International journal of management reviews : IJMR Benefits & compensation digest Geneva papers on risk and insurance. Issues and practice Business Traveller (UK/Europe Edition) Journal of foodservice business research Business travel news Journal of human resources in hospitality & tourism Human resource planning International journal of hospitality & tourism administration Restaurant hospitality Cross cultural management International journal of service industry management Cornell hotel and restaurant administration quarterly International journal of hospitality management Hotel & motel management International journal of human resource management Cornell hospitality quarterly International studies of management & organization Global finance British journal of industrial relations International journal of manpower International journal of management reviews : IJMR International journal of contemporary hospitality management FoodService director Lodging hospitality Tourism and hospitality research Journal of international business studies Journal of services research Career development international Journal of hospitality & tourism research (Washington, D.C.) Journal of service research : JSR Human resource management journal Journal of knowledge management Caterer & hotelkeeper Administrative science quarterly Academy of Management review Nation's restaurant news Employee relations Journal of retailing Strategy & leadership Managing service quality European management journal Organizational dynamics British journal of management Sloan management review Journal of services marketing Journal of operations management Travel weekly (London, England) Journal of the Academy of Marketing Science Strategic change British food journal (1966) Travel trade gazette UK and Ireland Journal of organizational change management Academy of Management journal Chain store age (1995) Service industries journal Tourism management (1982) Strategic management journal B to B Human resource management international digest California management review Business process management journal Journal of marketing Personnel review Learning organization International journal of operations & production management Management science Leadership & organization development journal Journal of business strategy Brandweek (New York, N.Y.) Journal of product & brand management Journal of management Brand strategy Long range planning Harvard business review International journal of quality & reliability management Journal of European industrial training Journal of management development Organization studies Strategic direction (Bradford, England) Management decision Computerworld Journal of management studies Marketing (London) Human relations (New York) Marketing week Advertising age Marketing news Journal of business ethics Journal of applied psychology Annals of tourism research Journal of consumer marketing Journal of business research International journal of retail & distribution management Marketing intelligence & planning Journal of managerial psychology		Buying and running a small hotel : the complete guide to setting up and managing your own hotel, guest house or B&B (4th ed, 2005) / Parker, Ken Housekeeping supervision. (1986) / Fellows, J. At your service : a hands-on guide to the professional dining room (2005) / Fischer, John W. Presenting service : the ultimate guide for the foodservice professional (2nd ed, 2007) / Kotschevar, Lendal Henry Check-in, check-out : managing hotel operations (7th ed, 2005) / Vallen, Gary K. Using computers in hospitality (3rd ed, 2004) / O'Connor, Peter Principles of hotel front office operations (2nd ed, 2003) / Baker, Sue Principles of hotel front office operations (2nd ed, 2000) / Baker, Sue Ethical decision making in the hospitality industry (2006) / Jaszay, Christine Hospitality operations : a systems approach (2003) / Jones, Peter Hospitality sales : a marketing approach (2000) / Shaw, Margaret Environmental management for hotels : the industry guide to best practice (2nd ed, 1996) / Pichon, Liz Hotel front office management (3rd ed, 2003) / Bardi, James A. E-commerce and information technology in hospitality & tourism (2004) / Zhou, Zongqing Sustainability in the Hospitality Industry : principles of sustainable operations (2009) / Sloan, Philip A host of opportunities : an introduction to hospitality management (2nd ed, 2007) / Van Hoof, Hubert B. Hotel and lodging management : an introduction. (2nd ed, 2006) / Stutts, Alan T. Human resource management in the hospitality industry : a practitioner's perspective (2005) / Tesone, D. V. Current issues and development in hospitality and tourism satisfaction (2003) / Williams, John A. Interpersonal skills for hospitality management. (1996) / Clark, M. Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Introduction to hospitality management (2nd ed, 2007) / Walker, John R. Heads in beds : hospitality and tourism marketing (2005) / Raza, Ivo Hotel front office management (4th ed, 2007) / Bardi, James A. Service quality management in hospitality, tourism, and leisure (2001) / Kandampully, Jay Services management : the new paradigm in hospitality (2007) / Kandampully, Jay Supervision in the hospitality industry : applied human resources. (5th ed, 2007) / Miller, Jack E. Environmental management in the hospitality industry : a guide for students and managers. (2000) / Webster, Kathryn Hospitality 2010 : the future of hospitality and travel (2006) / Cetron, Marvin J. Food and beverage cost control (2nd ed, 2002) / Miller, Jack E. The international hotel industry : sustainable management (2007) / Lockyer, Timothy L. G. Hospitality marketing : an introduction (2004) / Bowie, David Managing front office operations (7th ed, 2005) / Kasavana, Michael L. Handbook of hospitality strategic management (2008) / Olsen, Michael D. Hospitality law : managing legal issues in the hospitality industry (3rd ed, 2009) / Barth, Stephen C. International hospitality management : concepts and cases (2007) / Clarke, Alan Managing for quality in the hospitality industry (2006) / King, John H. Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Front office operations and management (2001) / Ismail, Ahmed Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G. Building type basics for hospitality facilities (2001) / McDonough, Brian Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Environmental management for hotels : a student's handbook (1996) / Kirk, D. Principles of hospitality law (2nd ed) / Boella, M. J. Basic cookery : fundamental recipes and variations (3rd ed, 1993) / Martland, Richard E. 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Cases in human resource management in hospitality (2005) / Gilmore, Shirley A. Team power : managing human resources in the hospitality industry (2001) / Cullen, Noel C. Strategic operations management (2nd ed, 2005) / Brown, Steve Segmentation strategies for hospitality managers : target marketing for competitive advantage (2007) / Morritt, Ronald M. How to open and run a successful restaurant (3rd ed, 2006) / Egerton-Thomas, Christopher Hospitality management : an introduction (2001) / Baker, Kevin Employment relations in the hospitality and tourism industries (2004) / Lucas, Rosemary An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Empowerment : HR strategies for service excellence (2001) / Lashley, Conrad Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. 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Human resource management (9th ed, 2003) / Dessler, Gary Accounting for hospitality, tourism and leisure (2nd ed, 1998) / Owen, Gareth Hospitality marketing (1996) / Wearne, Neil Human resource management : international perspectives in hospitality and tourism (2004) / D'Annunzio-Green, Norma International human resource management : managing people in a multinational context (5th ed, 2008) / Dowling, Peter Food and beverage management. (3rd ed, 1998) / Davis, Bernard Marketing hospitality (3rd ed, 2002) / Hsu, Cathy H. C.