Journal of services marketing

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JOURNALS		BOOKS
Philosophical transactions of the Royal Society of London. Series A: Mathematical and physical sciences 関西学院大学社会学部紀要 Revista venezolana de gerencia UNLV gaming research & review journal Journal of tourism and cultural change Pasos (Tenerife (Canary Islands)) Business America International journal of intelligent systems Canadian investment review Statistical methods & applications International Journal of Applied Economics & Finance Magallat gami'at al-malik 'abd al-'aziz. Al-iqtisad al-islami. American journal of economics and business administration Engenharia ambiental : pesquisa e tecnologia = Environmental engineering Journal of financial statement analysis Journal of value inquiry Yugoslav Journal of Operations Research Mountain research and development UTMS journal of economics Methodology and computing in applied probability Frontiers of philosophy in China Ekonomska misao i praksa HARA (Hales Corners, Wis.) Asia monitor. China & North East Asia Fuzzy optimization and decision making Nonlinear analysis: real world applications Asia Pacific journal of anthropology Latin American business review (Binghamton, N.Y.) Autonomous agents and multi-agent systems Judgment and decision making International journal of wine business research Tourism review of AIEST Journal of service research : JSR Travel Weekly Australia Schmalenbach business review Journal of professional services marketing Asia-Pacific journal of operational research Journal of private equity International journal of service industry management Journal of agricultural and resource economics Lakes & reservoirs : research and management Chemosensory perception Review of managerial science Journal of financial markets (Amsterdam, Netherlands) Experimental economics : a journal of the Economic Science Association Journal of behavioral finance Cybernetics and systems analysis Journal of asset management Defence and peace economics Journal of hospitality & tourism research (Washington, D.C.) Decision analysis Journal of real estate research Journal of business market management Journal of service management Indiana business review Pricing strategy & practice Journal of real estate portfolio management Decision sciences Club industry Journal of Asia-Pacific business International journal of tourism research Quarterly journal of business and economics Tourismos Finance and stochastics Journal of leisure property Hospitality design International journal of managerial finance Bank marketing Hotels (Newton, Mass.) Journal of hospitality & leisure marketing Netnomics Scandinavian journal of hospitality and tourism Cards & payments International journal of quality science Worldwide hospitality and tourism themes Journal of services research Emerging markets review Journal of relationship marketing (Binghamton, N.Y.) Journal of financial management and analysis Food service technology Journal of official statistics Communications in statistics. Theory and methods Zbornik radova Ekonomskog fakulteta u Rijeci Financial management International journal of wine marketing Financial world Journal of international food & agribusiness marketing Cornell hospitality quarterly African journal of business management Gases & welding distributor Singapore management review Business travel world (London, England) Journal of sustainable tourism Electricity journal Journal of financial services marketing International journal of hospitality & tourism administration Restaurants & institutions (Chicago, Ill.) Managing service quality Handbook of business strategy Management science and engineering		An introduction to international capital markets : products, strategies, participants (2nd ed, 2009) / Chisholm, Andrew Financial services marketing : a reader (1997) / Meidan, Arthur Financial services marketing : an international guide to principles and practice (2007) / Ennew, Christine Introducing marketing research (2002) / Baines, Paul Sponsorship works : the essential casebook for brands, agencies and rights holders / [Editor: Luke Upton]. (2010) / Sports Business Customer care excellence : how to create an effective customer focus (6th ed, 2010) / Cook, Sarah Researching hospitality and tourism : a student guide (2008) / Brotherton, Bob Capital markets and institutions : a global view (1997) / Allen, Linda Marketing financial services (2nd ed, 2010) / Farquhar, Jillian Dawes Principles of corporate finance. Richard A. Brealey, Stewart C. Myers, Franklin Allen. (9th ed, 2008) / Brealey, Richard A. Financial markets and institutions (6th ed, 2009) / Mishkin, Frederic S. Customer relationship management : concepts and technologies (2nd ed, 2009) / Buttle, Francis Financial analysis (2nd ed, 1995) / Rees, Bill Consumer behavior : buying, having, and being (9th ed, 2011) / Solomon, Michael R. Marketing plans : how to prepare them, how to use them. (7th ed, 2011) / McDonald, Malcolm Financial services marketing (2000) / Harrison, Tina Understanding and managing customers (2005) / Doole, Isobel Study skills for speakers of English as a second language (2003) / Lewis, Marilyn Services marketing : integrating customer focus across the firm (5th ed, 2009) / Zeithaml, Valarie A. Sustainability in the Hospitality Industry : principles of sustainable operations (2009) / Sloan, Philip The corporate social responsibility reader (2008) / Burchell, Jon Strategic market management (9th ed, 2011) / Aaker, David A. Sponsorship measurement and evaluation (2009) / Houlder, Fraser Customer service : empowerment and entrapment (2001) / Sturdy, Andrew Customer relationship management : a databased approach (2006) / Kumar, V. Hospitality strategic management ; concepts and cases (2nd ed, 2010) / Enz, Cathy A. The tourist experience (2nd ed, 2002) / Ryan, Chris The practice of market research : an introduction (3rd ed, 2009) / McGivern, Yvonne SPSS for Windows step by step : a simple guide and reference, 17.0 update (10th ed, 2010) / George, Darren Global marketing : a decision-oriented approach (5th ed, 2011) / Hollensen, Svend Planning research in hospitality and tourism (2008) / Altinay, Levent Research methods in business studies (4th ed, 2010) / Ghauri, Pervez N. Managing the customer experience : turning customers into advocates (2002) / Smith, Shaun Introduction to management in the hospitality industry (8th ed, 2006) / Powers, Thomas F. Consumer behaviour : a European perspective. (3rd ed, 2006) / Solomon, Michael R. Accounting for managers : interpreting accounting information for decision-making (3rd ed, 2009) / Collier, Paul M. Global marketing and advertising : understanding cultural paradoxes (3rd ed, 2010) / Mooij, Marieke K. de International human resource management : managing people in a multinational context (5th ed, 2008) / Dowling, Peter Performance management : key strategies and practical guidelines (3rd ed, 2006) / Armstrong, Michael Marketing research : an applied orientation (6th ed, 2010) / Malhotra, Naresh K. Business research methods (2nd ed, 2008) / Blumberg, Boris Management control systems (10th ed, 2001) / Anthony, Robert N. Accounting for non-accountants : a manual for managers and students (7th ed, 2008) / Mott, Graham Marketing across cultures (5th ed, 2009) / Usunier, Jean-Claude Contemporary direct marketing (2005) / Spiller, Lisa Marketing research. (10th ed, 2011) / Aaker, David A. Integrated marketing communications (2nd ed, 2005) / Pickton, David Accounting : an introduction (5th ed, 2010) / McLaney, E. J. Accounting for managers (4th ed, 2008) / Abraham, Anne International management : culture, strategy, and behavior. (7th ed, 2009) / Luthans, Fred Services management : the new paradigm in hospitality (2007) / Kandampully, Jay Doing business in emerging markets : entry and negotiation strategies (2002) / Cavusgil, S. Tamer Risk issues and crisis management : a casebook of best practice (3rd ed, 2005) / Regester, Michael Researching and writing a dissertation : an essential guide for business students (3rd ed, 2010) / Fisher, C. M. Marketing strategy : the difference between marketing and markets (3rd ed, 2007) / Fifield, Paul Niche tourism : contemporary issues, trends and cases (2005) / Novelli, Marina Direct marketing in practice (2002) / Thomas, Brian Supply chain management : strategy, planning, and operation (4th ed, 2010) / Chopra, Sunil Strategic marketing : planning and control (3rd ed, 2008) / Drummond, Graeme Marketing financial services : a strategic vision (1985) / Donnelly, James H. Strategic marketing (9th ed, 2009) / Cravens, David W. Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom Research methods for business students (5th ed, 2009) / Saunders, Mark Consumer behavior : buying, having, and being (8th ed, 2009) / Solomon, Michael R. Strategic management : theory and application (2008) / Haberberg, Adrian Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G. Corporate social responsibility : readings and cases in a global context (2008) / Crane, Andrew The business of tourism : J. Christopher Holloway with Neil Taylor. (7th ed, 2006) / Holloway, J. Christopher Special interest tourism : context and cases (2001) / Douglas, Norman Customer relationship management : concepts and tools (2004) / Buttle, Francis Tourism : principles and practice (4th ed, 2008) / Cooper, Chris Strategic marketing : creating competitive advantage (2010) / West, Douglas C. Service operations management : improving service delivery (3rd ed, 2008) / Johnston, Robert Sports marketing : a strategic perspective. (3rd ed, 2005) / Shank, Matthew D. Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis Principles of direct and database marketing : a digital orientation (4th ed, 2008) / Tapp, Alan Business research : a practical guide for undergraduate & postgraduate students (3rd ed, 2009) / Collis, Jill Finance and accounting for business (2nd ed, 2008) / Ryan, Bob International corporate finance (8th ed, 2006) / Madura, Jeff International hospitality management : concepts and cases (2007) / Clarke, Alan Hospitality marketing : an introduction (2004) / Bowie, David Customer relationship management (2005) / Peelen, Ed Research methods for business : a skill-building approach. (5th ed, 2010) / Sekaran, Uma Strategic marketing : creating competitive advantage (2006) / West, Douglas C. Cultures and organizations : software of the mind. (2nd ed, 2005) / Hofstede, Geert H. Doing business research : a guide to theory and practice (2008) / Lee, Nick Corporate finance and investment : decisions & strategies (6th ed, 2009) / Pike, Richard Strategic brand management : building, measuring, and managing brand equity (3rd ed, 2008) / Keller, Kevin Lane Accounting : an introduction (4th ed, 2008) / McLaney, E. J. Business research methods : a practical approach (2009) / Cameron, Sheila Introduction to the hospitality industry (7th ed, 2009) / Barrows, Clayton W. Strategic brand management (2007) / Elliott, Richard The economics of tourism destinations (2005) / Vanhove, Norbert Sustainable tourism : a global perspective (2003) / Harris, Rob Reflections on international tourism. Motivations, behaviour and tourist types (2000) / Robinson, Mike Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert Competitive advantage : creating and sustaining superior performance (2004) / Porter, Michael E. Commonsense direct marketing (4th ed, 2000) / Bird, Drayton Handbook of mixed methods in social & behavioral research (2003) / Tashakkori, Abbas Hospitality 2010 : the future of hospitality and travel (2006) / Cetron, Marvin J.