Increasing effectiveness : a guide to quality management| (1997) / Stone, John

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Gender in management Women in management review (Bradford, West Yorkshire, England : 1992) Gender, work, and organization TQM magazine British journal of industrial relations Human resource management review Organization (London, England) Leadership quarterly Measuring business excellence Project management journal Journal of occupational and organizational psychology Equal opportunities international Business strategy review Work, employment and society International journal of quality & reliability management Employee benefits Total quality management & business excellence Leadership & organization development journal Journal of management development Career development international International journal of manpower Human resource management journal International journal of public sector management Journal of management Journal of accountancy Journal of management studies Business horizons Journal of managerial psychology Personnel today Managing service quality Employee relations Personnel review HR Magazine (Alexandria, Va.) Management today Journal of organizational change management Computer weekly Academy of Management journal Computerworld Brand strategy Journal of workplace learning Grocer Academy of Management review Journal of applied psychology Long range planning		Total quality management : text with cases (1995) / Oakland, John S. Quality is free : the art of making quality certain (1979) / Crosby, Philip B. Total quality management : the route to improving performance (2nd ed, 1993) / Oakland, John S. Benchmarking (1998) / Codling, Sylvia Operations strategy (2003) / Slack, Nigel Managing quality (5th ed, 2007) / Dale, B. G. Organisational theory (2004) / Crowther, David Managing quality (4th ed, 2003) / Dale, Barrie G. Managing quality (2nd ed, 1994) / Dale, Barrie G. Cases in operations management (2nd ed, 1997) / Johnston, R. Total quality management : text with cases (3rd ed, 2003) / Oakland, John S. Quality : a critical introduction (1998) / Beckford, John Organization theory and design (7th ed, 2001) / Daft, Richard L. Leadership : theory and practice (5th ed, 2010) / Northouse, Peter Guy 100 methods for total quality management (1996) / Kanji, G. K. Managing change in organizations (4th ed, 2003) / Carnall, C. A. Management research (3rd ed, 2008) / Easterby-Smith, Mark Strategic management : awareness & change. (6th ed, 2010) / Thompson, John L. Strategic management and organisational dynamics : the challenge of complexity (4th ed, 2003) / Stacey, Ralph D. The sociology of work : introduction (3rd ed, 2005) / Grint, Keith Project management (8th ed, 2003) / Lock, Dennis Work organisations : a critical introduction (3rd ed, 2002) / Thompson, Paul Marketing research : an applied approach (2000) / Malhotra, Naresh K. Total quality management : text with cases (2nd ed, 2000) / Oakland, John S. Work and society : a reader (2000) / Grint, Keith Employee relations. (4th ed, 2005) / Gennard, John Managing change : a strategic approach to organisational dynamics (4th ed, 2004) / Burnes, Bernard Sociology, work and industry (5th ed, 2008) / Watson, Tony J. Operations management (4th ed, 2004) / Slack, Nigel Sociology, work and industry (4th ed, 2003) / Watson, Tony J. Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A. Strategic management and organisational dynamics : the challenge of complexity (3rd ed, 2000) / Stacey, Ralph D. Leadership : theory and practice (4th ed, 2007) / Northouse, Peter Guy Organizational behaviour and work : a critical introduction (2nd ed, 2004) / Wilson, Fiona M. Strategic management : awareness and change (5th ed, 2005) / Thompson, John L. Project management (3rd ed, 2003) / Maylor, Harvey Corporate strategy (2nd ed, 1999) / Bennett, Roger Organisational behaviour and analysis : an integrated approach (3rd ed, 2005) / Rollinson, Derek Contemporary British society (3rd ed, 2000) / Abercrombie, Nicholas Management and organisational behaviour (8th ed, 2007) / Mullins, Laurie J. Research methods for business students (4th ed, 2007) / Saunders, Mark Headphones Management theory and practice (6th ed, 2004) / Cole, G. A. International trade : new patterns of trade, production & investment (2nd ed, 2000) / Grimwade, Nigel Marketing strategy and competitive positioning (3rd ed, 2004) / Hooley, Graham J. Strategic management (4th ed, 2001) / Thompson, John L. Principles of marketing. (4th ed, 2006) / Brassington, Frances Operations management (5th ed, 2007) / Slack, Nigel Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E.