Yield management : strategies for the service industries| (1997) / Ingold, Anthony

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JOURNALS		BOOKS
Cornell hotel and restaurant administration quarterly		Design and layout of foodservice facilities (2nd ed, 2003) / Birchfield, John C. Food and beverage cost control (2nd ed, 2002) / Miller, Jack E. Handbook of hospitality strategic management (2008) / Olsen, Michael D. Advances in hospitality and leisure (2004) / Chen, Joseph S. Using computers in hospitality. (2nd ed, 2000) / O'Connor, Peter Managing for quality in the hospitality industry (2006) / King, John H. Cases in hospitality management : a critical incident approach (2nd ed, 2006) / Hinkin, Timothy R. Technology strategies for the hospitality industry (2005) / Nyheim, Peter D. Building type basics for hospitality facilities (2001) / McDonough, Brian Service quality management in hospitality, tourism, and leisure (2001) / Kandampully, Jay Environmental management for hotels : a student's handbook (1996) / Kirk, D. Supervision and leadership in tourism and hospitality (1999) / Van der Wagen, Lynn Hospitality accounting (5th ed, 1997) / Kotas, Richard Accounting and finance for the international hospitality industry (1995) / Harris, Peter J. Human resource management in the hospitality industry : a practitioner's perspective (2005) / Tesone, D. V. Food and beverage management : a selection of readings (1994) / Davis, Bernard Services management : the new paradigm in hospitality (2007) / Kandampully, Jay Managing facilities (1997) / Jones, Christine Employment relations in the hospitality and tourism industries (2004) / Lucas, Rosemary Hospitality today : an introduction (2nd ed, 1994) / Angelo, Rocco M. Basic cookery : fundamental recipes and variations (3rd ed, 1993) / Martland, Richard E. Human resources management for the hospitality industry (2nd ed, 2001) / Tanke, Mary L. Principles of hotel front office operations (2nd ed, 2000) / Baker, Sue Human resource management : international perspectives in hospitality and tourism (2004) / D'Annunzio-Green, Norma Strategic management in the hospitality industry (3rd ed, 2008) / Olsen, Michael D. Managing people : a guide for managers in the hotel and catering industry (2nd ed, 2000) / Riley, Michael Supervision in the hospitality industry : applied human resources. (5th ed, 2007) / Miller, Jack E. Introduction to management in the hospitality industry (7th ed, 2003) / Powers, Thomas F. Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Human resource practice in the hospitality industry (1995) / Roberts, John Kitchen planning and management (1991) / Fuller, John Hotel front office management (3rd ed, 2003) / Bardi, James A. Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Principles of hospitality law (2nd ed) / Boella, M. J. Introduction to management in the hospitality industry (8th ed, 2006) / Powers, Thomas F. Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Environmental management in the hospitality industry : a guide for students and managers. (2000) / Webster, Kathryn Modern food service (1991) / Anderson, Charles Marketing for hospitality and tourism (3rd ed, 2003) / Kotler, Philip How to open and run a successful restaurant (2nd ed, 1995) / Egerton-Thomas, Christopher The business of hotels (4th ed, 2000) / Medlik, S. Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Fast-food operations and their management (1992) / Ball, Stephen D. Principles of hotel front office operations : a study guide (1994) / Baker, Sue Food and beverage management. (3rd ed, 1998) / Davis, Bernard Service quality in hospitality organizations (1996) / Olsen, Michael D. Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. Researching and writing dissertations in hospitality and tourism (1998) / Clark, Mona A. Accommodation management : a systems approach (1993) / Jones, Christine Hospitality facilities management and design (1992) / Stipanuk, David M. Accounting for hospitality, tourism and leisure (2nd ed, 1998) / Owen, Gareth Hotel design : planning and development (2001) / Rutes, Walter A. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Innovation and entrepreneurship (2007) / Bessant, J. R. International hospitality management : concepts and cases (2007) / Clarke, Alan Hospitality management strategies (2005) / Nykiel, Ronald A. The Management of foodservice operations (1994) / Jones, Peter Behavioural studies in hospitality management (1995) / Carmouche, Rita Hospitality marketing : an introduction (2004) / Bowie, David Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G. Developing hospitality properties and facilities (2000) / Ransley, Josef Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Economics for hospitality management (1997) / Cullen, Peter Marketing in the tourism industry : the promotion of destination regions (1988) / Goodall, Brian Strategic management in the hospitality industry (2nd ed, 1998) / Olsen, Michael D. International human resource management : managing people in a multinational context (3rd ed, 1999) / Dowling, Peter Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. Restaurant planning, design, and construction : a survival manual for owners, operators, and developers (1997) / Katz, Jeff B. Hospitality 2010 : the future of hospitality and travel (2006) / Cetron, Marvin J. Management skills : a resource-based approach for the hospitality and tourism industries (1994) / Messenger, Sally J. Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Researching tourist satisfaction : issues, concepts, problems (1995) / Ryan, Chris Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Hospitality management : an introduction (2nd ed, 1998) / Knowles, Tim International comparisons in human resource management (1991) / Brewster, Chris International hospitality management (1992) / Teare, Richard Managing people in the hotel and catering industry (1992) / Goss-Turner, Steven Empowerment : HR strategies for service excellence (2001) / Lashley, Conrad Entrepreneurship in the hospitality, tourism and leisure industries (1999) / Morrison, Alison J. Human resource management in the hospitality industry (1996) / Go, Frank M. Contemporary strategic management (2004) / Pettinger, Richard International hospitality management (1996) / Teare, Richard Sustainable tourism : a global perspective (2003) / Harris, Rob International hotels : development and management (1994) / Gee, Chuck Y. Hospitality, Tourism and Leisure Management : Issues in Strategy and Culture. / Foley, M. Introduction to hospitality operations (1996) / Jones, Peter Global directions : new strategies for hospitality and tourism (1997) / Teare, Richard The leisure industries (2004) / Roberts, Kenneth Organizational behaviour for hospitality management (1994) / Wood, Roy C. Restaurant management (1993) / Scanlon, Nancy Loman Tourism and leisure research methods : data collection, analysis, and interpretation (2000) / Finn, Mick The international hospitality business (1996) / Kotas, Richard Modern restaurant service : a manual for students and practitioners (1990) / Fuller, John The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Food preparation and cooking / Levels 1 & 2, 1995 standards edition. (1995) / Hayter, Roy Research methods for leisure and tourism : a practical guide (2nd ed, 1997) / Veal, A. J. Managing projects in hospitality organizations (1992) / Teare, Richard The management of hotel operations (1989) / Jones, Peter Consumer behaviour in the food industry : a European perspective (1995) / Bareham, J. R.