Franchising and other business relationships in hotel and catering services| (1984) / Housden, Janet

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		Franchising hospitality services (2000) / Lashley, Conrad The franchise paradox : new directions, different strategies. (1997) / Price, Stuart Hospitality strategic management : concepts and cases (2005) / Harrison, Jeffrey S. Hospitality retail management : a unit manager's guide (2000) / Lashley, Conrad In search of hospitality : theoretical perspectives and debates (2000) / Lashley, Conrad The international hospitality business (1996) / Kotas, Richard The international hospitality industry : organizational and operational issues (1995) / Jones, Peter International hospitality management (1992) / Teare, Richard The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Globalization strategy in the hotel industry (1995) / Go, Frank M. Empowering service excellence : beyond the quick fix (1997) / Lashley, Conrad International hotels : development and management (1994) / Gee, Chuck Y. An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Hospitality marketing (1996) / Wearne, Neil Behavioural studies in hospitality management (1995) / Carmouche, Rita Human resource management for hospitality services (1997) / Goldsmith, Alistair Organizational behaviour for hospitality management (1994) / Wood, Roy C. Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Hospitality facilities management and design (1992) / Stipanuk, David M. International human resource management (2003) / Harris, Hilary Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Tourism : principles and practice (2nd ed, 1998) / Cooper, Christopher P. Corporate strategy (3rd ed, 2003) / Lynch, Richard L. Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E.