Understanding customers.| (1997) / Rice, Chris

People who looked at this thing, also looked at this stuff...

JOURNALS		BOOKS
Journal of consumer affairs Australasian marketing journal International review of retail, distribution and consumer research Journal of consumer psychology Journal of consumer research Marketing science (Providence, R.I.) Credit union journal Adweek (Eastern ed.) Journal of economic psychology American demographics International journal of research in marketing Apparel (New York, N.Y.) Journal of consumer behaviour Review of economics and statistics International journal of consumer studies Journal of marketing theory and practice Journal of targeting, measurement and analysis for marketing Journal of advertising research Journal of retailing Journal of marketing management American journal of agricultural economics Global finance Journal of world business : JWB Journal of consumer marketing International trade forum International marketing review World trade (Irvine, Calif.) Qualitative market research Journal of retailing and consumer services Journal of marketing research Journal of marketing Brand strategy Money marketing Management international review Black enterprise MIT Sloan management review McKinsey quarterly Journal of business research Journal of travel & tourism marketing NZBusiness Journal of economic perspectives Journal of fashion marketing and management Journal of international business studies Euroweek : the Euromarket's first newspaper Corporate communications Country monitor (New York, N.Y.) Industrial marketing management Journal of advertising Journal of business strategy Journal of product & brand management Journal of the Academy of Marketing Science British food journal (1966) Industry week Foreign policy European journal of marketing Chain store age (1995) Adweek (2003) Service industries journal International journal of logistics management Journal of brand management International journal of bank marketing Strategy & leadership Strategic change Vital speeches of the day Journal of business & industrial marketing American economic review Strategic management journal International journal of business and management International journal of retail & distribution management Wall Street journal. Eastern edition Management science Marketing (London) WWD Annals of tourism research European management journal Brandweek (New York, N.Y.) Marketing week Long range planning Business horizons Grocer International journal of hospitality management Marketing news Journal of services marketing Aviation week & space technology Advertising age European business review Marketing intelligence & planning Campaign (London. 1968) Strategic direction (Bradford, England) Bloomberg businessweek Design week Journal of business ethics Travel trade gazette UK and Ireland International journal of physical distribution & logistics management Journal of management Harvard business review Accountancy (London) European journal of operational research Computer weekly Forbes		Changing consumer behaviour. (1990) / East, Robert Why people buy (1987) / O'Shaughnessy, John The world of consumption (1993) / Fine, Ben Consumer profiles : an introduction to psychographics (1992) / Gunter, Barrie Consumer behavior. (5th ed, 1998) / Mowen, John C. Marketing : a behavioural analysis (2nd ed, 1985) / Chisnall, Peter M. Call of the mall : how we shop (2004) / Underhill, Paco Marketing in the 21st century : concepts, challenges and imperatives (2000) / Kyambalesa, Henry Consumer behavior and marketing action (5th ed, 1995) / Assael, Henry How do we choose? : a study in consumer behaviour. (1976) / Tuck, Mary Enabling e-business : integrating technologies, architectures and applications (2001) / Whyte, Bill Consumer behavior : theory and practice. (1978) / Walters, C. Glenn Understanding the consumer : a psychological approach (1997) / Statt, David A. Consumer behavior (9th ed, 2007) / Schiffman, Leon G. Consumer behavior and marketing strategy (8th ed, 2008) / Peter, J. Paul Consumer psychology for marketing (2nd ed, 1998) / Foxall, G. R. Consumer behavior and managerial decision making (1999) / Kardes, Frank R. Consumer behavior and marketing action (6th ed, 1998) / Assael, Henry Corporate communications theory and practice (2004) / Cornelissen, Joep Applied consumer behaviour (1996) / Evans, Martin Consuming places (1995) / Urry, John Consumer behaviour (3rd ed, 1995) / Chisnall, Peter M. Tourism business frontiers : consumers, products and industry (2006) / Buhalis, Dimitrios Consumer behavior (8th ed, 2004) / Schiffman, Leon G. Market segmentation : how to do it - how to profit from it (2nd ed, 1998) / McDonald, Malcolm Consumer behavior (9th ed, 2001) / Blackwell, Roger D. Strategic marketing management 2000-2001 : planning and control (2000) / Fifield, Paul The ethical consumer (2005) / Harrison, Rob Marketing research for managers (2nd ed, 1996) / Crouch, Sunny Consumer behavior (4th ed, 2007) / Hoyer, Wayne D. Consumer behaviour : a European perspective (1998) / Antonides, Gerrit Valuing your customers : from quality information to quality relationships through database marketing (1995) / Jenkinson, Angus Consumer behaviour (2nd ed, 2009) / Evans, Martin Consumer behavior (3rd ed, 1994) / Wilkie, William L. Strategic management : concepts (8th ed, 2001) / David, Fred R. Strategic advertising management. (2nd ed, 2005) / Percy, Larry Human resource management : a guide to personnel practice in the hotel and catering industry. (1991) / Riley, Michael Corporate cultures and global brands (2004) / Rothacher, Albrecht Consumer behavior (4th ed, 1995) / Mowen, John C. Consumer behavior : buying, having, and being (6th ed, 2004) / Solomon, Michael R. Buyer attitudes and brand choice behavior. (1970) / Day, George S. Consumer behavior : concepts and applications (4th ed, 1993) / Loudon, David L. Consumer behavior : building marketing strategy. (10th ed, 2007) / Hawkins, Del I. Consumer behavior (1996) / Wells, William Essentials of marketing research (3rd ed, 2002) / Proctor, Tony The essence of consumer behaviour (1997) / Blythe, Jim Consumer behaviour in tourism (1999) / Swarbrooke, John Consumer behavior and marketing strategy (7th ed, 2005) / Peter, J. Paul Essentials of marketing research (4th ed, 2005) / Proctor, Tony Leisure and the family life cycle (1975) / Rapoport, Rhona What customers value most : how to achieve business transformation by focusing on processes that touch your customers : satisfied customers, increased revenue, improved profitability (1995) / Brown, Stanley A. Market segmentation : a step-by-step approach to creating profitable market segments (1997) / McDonald, Malcolm Consumers (2002) / Arnould, Eric J. The development and growth of the cruise industry (1999) / Cartwright, Roger The law of consumer protection and fair trading (6th ed, 2000) / Harvey, Brian W. The internationalisation of retailing (1995) / Akehurst, Gary Understanding and designing market research (2nd ed, 2002) / Webb, John R. Retailing : an introduction (5th ed, 2004) / Cox, Roger Brand management : a theoretical and practical approach (2003) / Riezebos, H. J. Special interest tourism : context and cases (2001) / Douglas, Norman The fundamentals of hospitality marketing (2000) / Mawson, Steve International marketing strategy (5th ed, 2005) / Bradley, Frank Restaurant planning, design, and construction : a survival manual for owners, operators, and developers (1997) / Katz, Jeff B. Understanding leisure (1989) / Haywood, Les Organization behaviour for leisure services (2003) / Lashley, Conrad 1001 ideas to create retail excitement (1994) / Falk, Edgar A. The Management of foodservice operations (1994) / Jones, Peter Branded : the buying and selling of teenagers (2004) / Quart, Alissa All consumers are not created equal : the differential marketing strategy for brand loyalty and profits (1995) / Hallberg, Garth The industrial market research handbook (3rd ed, 1992) / Hague, Paul N. Brand warriors : corporate leaders share their winning strategies (1999) / Gilmore, Fiona Consumer behavior : buying, having, and being (5th ed, 2002) / Solomon, Michael R. Decentring leisure : rethinking leisure theory (1995) / Rojek, Chris Making customers count : a guide to excellence in customer care (1994) / Clutterbuck, David The international hospitality business (1996) / Kotas, Richard Hotel management and operations (1990) / Rutherford, Denney G. Brand asset management : driving profitable growth through your brands (2000) / Davis, Scott Consumer behavior (8th ed, 1995) / Engel, James F. Service quality in hospitality organizations (1996) / Olsen, Michael D. The management of hotel operations (1989) / Jones, Peter Strategic management : concepts and cases (10th ed, 2005) / David, Fred R. Understanding the hospitality consumer (2002) / Williams, Alistair The new positioning : the latest on the world's #1 business strategy (1996) / Trout, Jack International retailing : trends and strategies (1995) / McGoldrick, Peter J. Perfect PR (1999) / Maitland, Iain Customer responsive management : the flexible advantage (1996) / Davis, Frank W. Strategic hospitality management : theory and practice for the 1990s (1991) / Boer, Andrew Competitive branding : winning in the market place with value-added brands (1998) / Nilson, Torsten H. Competitive marketing : a strategic approach. (3rd ed, 1995) / O'Shaughnessy, John Competitive customer care : a guide to keeping customers (1992) / Stone, Merlin Know your customer : new approaches to understanding customer value and satisfaction (1996) / Woodruff, Robert B. Relationship marketing (1995) / Stone, Merlin Organization theory : modern, symbolic, and postmodern perspectives (1997) / Hatch, Mary Jo Human resource management in the hospitality industry (1996) / Go, Frank M. Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael Introduction to hospitality operations (1996) / Jones, Peter Marketing research : measurement and method : a text with cases (6th ed, 1993) / Tull, Donald S. International trade : a European text (1997) / Brenton, Paul Customer clubs and loyalty programmes : a practical guide (1998) / Butscher, Stephan A. Customer relationship marketing : get to know your customers and win their loyalty (2nd ed, 2000) / Stone, Merlin