Hospitality and catering : a closer look| (1996) / Jones, Ursula

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JOURNALS		BOOKS
International journal of management reviews : IJMR Hospitality design Cross cultural management Cornell hospitality quarterly International journal of human resource management Service industries journal Strategic change Hotel & motel management International journal of quality & reliability management International journal of manpower Cornell hotel and restaurant administration quarterly International journal of hospitality management Managing service quality California management review Journal of services marketing Journal of international business studies Caterer & hotelkeeper Journal of organizational change management Brand strategy Strategic management journal Tourism management (1982) Employee relations Journal of business strategy		Managing housekeeping operations (1990) / Kappa, Margaret Hospitality strategic management ; concepts and cases (2nd ed, 2010) / Enz, Cathy A. Managing front office operations (7th ed, 2005) / Kasavana, Michael L. 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(3rd ed, 1998) / Davis, Bernard Restaurant management (1993) / Scanlon, Nancy Loman Accommodation management : a systems approach (1993) / Jones, Christine Kitchen planning and management (1991) / Fuller, John Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Fast-food operations and their management (1992) / Ball, Stephen D. Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. Principles of hotel front office operations : a study guide (1994) / Baker, Sue Hospitality facilities management and design (1992) / Stipanuk, David M. Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Successful pubs and inns (2nd ed, 1998) / Sargent, Michael Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. Quality management in hospitality : best practice in action (1996) / Lockwood, Andrew Human resource management : a guide to personnel practice in the hotel and catering industry. (1991) / Riley, Michael Managing people in the hotel and catering industry (1992) / Goss-Turner, Steven Corporate strategy for hospitality (1996) / Knowles, Tim Hospitality strategic management : concepts and cases (2005) / Harrison, Jeffrey S. The fundamentals of hospitality marketing (2000) / Mawson, Steve Hospitality marketing (1996) / Wearne, Neil Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Service quality in hospitality organizations (1996) / Olsen, Michael D. Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter International hospitality management : concepts and cases (2007) / Clarke, Alan Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Strategic hospitality management : theory and practice for the 1990s (1991) / Boer, Andrew The character of a corporation : how your company's culture can make or break your business (1998) / Goffee, Robert Human resource management in the hospitality industry (1996) / Go, Frank M. International human resource management : managing people in a multinational context (3rd ed, 1999) / Dowling, Peter Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Hotels and resorts : planning, design, and refurbishment (1995) / Lawson, Fred The Management of foodservice operations (1994) / Jones, Peter Behavioural studies in hospitality management (1995) / Carmouche, Rita Yield management : strategies for the service industries (1997) / Ingold, Anthony Decentring leisure : rethinking leisure theory (1995) / Rojek, Chris Introduction to hospitality operations (1996) / Jones, Peter Economics for hospitality management (1997) / Cullen, Peter Management (6th ed, 2003) / Daft, Richard L. Organizational behaviour for hospitality management (1994) / Wood, Roy C. The international hospitality industry : organizational and operational issues (1995) / Jones, Peter International human resource management / Chris Brewster, Paul Sparrow, Guy Vernon. (2nd ed, 2007) / Brewster, Chris Hospitality retail management : a unit manager's guide (2000) / Lashley, Conrad Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Marketing for hospitality and tourism (4th ed, 2006) / Kotler, Philip An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Management (5th ed, 2000) / Daft, Richard L. The international hospitality business (1996) / Kotas, Richard Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Events management (2001) / Bowdin, G. A. J. International hotels : development and management (1994) / Gee, Chuck Y. International HRM : a cross-cultural approach (2002) / Jackson, T. H. Understanding management (4th ed, 2004) / Daft, Richard L. Consumer behaviour in tourism (1999) / Swarbrooke, John Human resource management for hospitality services (1997) / Goldsmith, Alistair Contemporary strategy analysis (6th ed, 2008) / Grant, Robert M. Consumer culture and postmodernism (1991) / Featherstone, Mike Strategic management theory : an integrated approach (5th ed, 2001) / Hill, Charles W. L. Globalization strategy in the hotel industry (1995) / Go, Frank M. International human resource management (2003) / Harris, Hilary Research methods for managers (3rd ed, 2002) / Gill, John Sociology of leisure : a reader (1995) / Critcher, Chas Decision making in organisations (1999) / Lee, David M. Human nutrition : a health perspective (2nd ed, 2003) / Barasi, Mary E. Organizational behavior (9th ed, 2005) / Schermerhorn, John R. Organizational behaviour : an introductory text (6th ed, 2007) / Huczynski, Andrzej Introducing human resource management (4th ed, 2005) / Foot, Margaret Management : theory and practice. (5th ed, 1996) / Cole, G. A. Quality : a critical introduction (1998) / Beckford, John Tourism : principles and practice (2nd ed, 1998) / Cooper, Christopher P. Operations management (2nd ed, 2005) / Hill, Terry Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A. Corporate strategy (3rd ed, 2003) / Lynch, Richard L. Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E. Strategic management : an analytical introduction (3rd ed, 1996) / Luffman, George A. Consumer behavior (8th ed, 1995) / Engel, James F. Exploring corporate strategy (7th ed, 2005) / Johnson, Gerry