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JOURNALS		BOOKS
International journal of human resource management Human resource management journal		Human resource management in the hospitality industry : a practitioner's perspective (2005) / Tesone, D. V. Service quality management in hospitality, tourism, and leisure (2001) / Kandampully, Jay Globalisation of the catering industry : opportunities for fast food, mid-range and hotel restaurants (1996) / Rowe, Irene Vlitos Cases in human resource management in hospitality (2005) / Gilmore, Shirley A. Management accounting for hospitality and tourism (3rd ed, 1999) / Kotas, Richard Employment in the catering and hospitality industry : employee attitudes and career expectations / Research report. (1994) / Hotel and Catering Training Company Accounting for hospitality, tourism and leisure (2nd ed, 1998) / Owen, Gareth Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Business development in licensed retailing : a unit manager's guide (2003) / Lashley, Conrad Services management : the new paradigm in hospitality (2007) / Kandampully, Jay Managing front office operations (7th ed, 2005) / Kasavana, Michael L. International hospitality management : concepts and cases (2007) / Clarke, Alan Hotel front office management (3rd ed, 2003) / Bardi, James A. Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Managing people : a guide for managers in the hotel and catering industry (2nd ed, 2000) / Riley, Michael Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Contemporary strategic management (2004) / Pettinger, Richard Food and beverage management. (3rd ed, 1998) / Davis, Bernard Hospitality facilities management and design (1992) / Stipanuk, David M. Human resource management : a guide to personnel practice in the hotel and catering industry. (1991) / Riley, Michael Yield management : strategies for the service industries (1997) / Ingold, Anthony Hotel management and operations (1990) / Rutherford, Denney G. International hospitality management (1992) / Teare, Richard Organizational behaviour for hospitality management (1994) / Wood, Roy C. Economics for hospitality management (1997) / Cullen, Peter Introduction to the hospitality industry (6th ed, 2006) / Powers, Thomas F. Strategic hospitality management : theory and practice for the 1990s (1991) / Boer, Andrew Markets (2002) / Bamford, C. G. Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G. Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Introduction to management in the hospitality industry (8th ed, 2006) / Powers, Thomas F. Managing people in the hotel and catering industry (1992) / Goss-Turner, Steven Innovation and entrepreneurship (2007) / Bessant, J. R. Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Behavioural studies in hospitality management (1995) / Carmouche, Rita Introduction to hospitality operations (1996) / Jones, Peter Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Organization behaviour for leisure services (2003) / Lashley, Conrad Hospitality and catering : a closer look (1996) / Jones, Ursula The international hospitality business (1996) / Kotas, Richard Principles of hospitality law (2nd ed) / Boella, M. J. Hospitality, Tourism and Leisure Management : Issues in Strategy and Culture. / Foley, M. Quality management in hospitality : best practice in action (1996) / Lockwood, Andrew Human resource management for hospitality services (1997) / Goldsmith, Alistair Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. The Management of foodservice operations (1994) / Jones, Peter The business of hotels (4th ed, 2000) / Medlik, S. Hospitality marketing (1996) / Wearne, Neil Hospitality marketing : an introduction (2004) / Bowie, David Profitable food and beverage management (1994) / Kotas, Richard Accommodation management : a systems approach (1993) / Jones, Christine The management of hotel operations (1989) / Jones, Peter International hotels : development and management (1994) / Gee, Chuck Y. Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. Corporate strategy for hospitality (1996) / Knowles, Tim The fundamentals of hospitality marketing (2000) / Mawson, Steve Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Human resource management in the hospitality industry (1996) / Go, Frank M. In search of hospitality : theoretical perspectives and debates (2000) / Lashley, Conrad Human resource management : international perspectives in hospitality and tourism (2004) / D'Annunzio-Green, Norma The franchise paradox : new directions, different strategies. (1997) / Price, Stuart The development and growth of the cruise industry (1999) / Cartwright, Roger The UK economy in a global context (2000) / Bamford, C. G. Marketing for hospitality and tourism (4th ed, 2006) / Kotler, Philip Globalization strategy in the hotel industry (1995) / Go, Frank M. International HRM : contemporary issues in Europe (1999) / Brewster, Chris An introduction to leisure studies (2003) / Bull, Chris Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Service quality in hospitality organizations (1996) / Olsen, Michael D. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob The character of a corporation : how your company's culture can make or break your business (1998) / Goffee, Robert Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael International human resource management : managing people in a multinational context (3rd ed, 1999) / Dowling, Peter Diversity in action : managing the mosaic (2nd ed, 1998) / Kandola, R. S. The business of tourism (6th ed, 2002) / Holloway, J. Christopher The international hospitality industry : organizational and operational issues (1995) / Jones, Peter International hospitality management (1992) / Teare, Richard Consumer behaviour in tourism (1999) / Swarbrooke, John Hospitality retail management : a unit manager's guide (2000) / Lashley, Conrad Hotels and resorts : planning, design, and refurbishment (1995) / Lawson, Fred Hygiene for management : a text for food hygiene courses (8th ed, 1998) / Sprenger, Richard A. The global HR manager : creating the seamless organisation (1999) / Joynt, Pat Leisure for leisure : critical essays (1989) / Rojek, Chris Organisational culture (2nd ed, 1998) / Brown, Andrew D. International human resource management (2003) / Harris, Hilary Tourism in the twenty-first century : reflections on experience (2001) / Faulkner, H. W. Tourism and hospitality in the 21st century (2001) / Lockwood, Andrew Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert Understanding the hospitality consumer (2002) / Williams, Alistair Contemporary human resource management : text and cases (2nd ed, 2006) / Redman, Tom Understanding leisure (2nd ed, 1995) / Haywood, Les Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A. Managing organizations (2nd ed, 1999) / Wilson, David C. Contemporary strategy analysis (6th ed, 2008) / Grant, Robert M. Service quality : new directions in theory and practice (1994) / Rust, Roland T. Foundations of economics (2nd ed, 2003) / Begg, David K. H.