Managing employee relations in the hotel and catering industry| (1995) / Lucas, Rosemary

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JOURNALS		BOOKS
International journal of hospitality management		Employment in the catering and hospitality industry : employee attitudes and career expectations / Research report. (1994) / Hotel and Catering Training Company Supervision in the hospitality industry (2nd ed, 1990) / Kavanaugh, Raphael R. Careers and training in hotels, catering and tourism (1993) / Hayter, Roy Using computers in hospitality. (2nd ed, 2000) / O'Connor, Peter Service operations management (2001) / Johnston, R. Managing people : a guide for managers in the hotel and catering industry (2nd ed, 2000) / Riley, Michael Supervision in the hospitality industry : applied human resources. (5th ed, 2007) / Miller, Jack E. Manpower management in the hotel and catering industry (1984) / Hornsey, Timothy The restaurant : from concept to operation (5th ed, 2008) / Walker, John R. Hospitality accounting (5th ed, 1997) / Kotas, Richard Accounting and finance for the international hospitality industry (1995) / Harris, Peter J. Hospitality today : an introduction (2nd ed, 1994) / Angelo, Rocco M. Team power : managing human resources in the hospitality industry (2001) / Cullen, Noel C. Human resource management in the hospitality industry (1996) / Go, Frank M. Managing people in the hotel and catering industry (1992) / Goss-Turner, Steven Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. Quality management in hospitality : best practice in action (1996) / Lockwood, Andrew Franchising and other business relationships in hotel and catering services (1984) / Housden, Janet Managing for quality in the hospitality industry (2006) / King, John H. Human resource management in the hospitality industry : a practitioner's perspective (2005) / Tesone, D. V. Hotel front office management (3rd ed, 2003) / Bardi, James A. Food and beverage management : a selection of readings (1994) / Davis, Bernard Strategic management in the hospitality industry (3rd ed, 2008) / Olsen, Michael D. Strategic hospitality management : theory and practice for the 1990s (1991) / Boer, Andrew Working in hotels and catering. (1992) / Wood, Roy C. Management skills : a resource-based approach for the hospitality and tourism industries (1994) / Messenger, Sally J. HRM in tourism and hospitality : international perspectives on small to medium-sized business enterprises (1999) / Lee-Ross, Darren Accounting for hospitality, tourism and leisure (2nd ed, 1998) / Owen, Gareth Human resource management in the hotel industry : strategy, innovation, and performance (2002) / Hoque, Kim Handbook of organization studies (1996) / Clegg, Stewart Cases in human resource management in hospitality (2005) / Gilmore, Shirley A. Human resource management : a guide to personnel practice in the hotel and catering industry. (1991) / Riley, Michael Human resource practice in the hospitality industry (1995) / Roberts, John Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. International tourism : an economic perspective (1995) / Vellas, François Marketing in hospitality and tourism : a consumer focus (1994) / Teare, Richard Franchising hospitality services (2000) / Lashley, Conrad Service quality in hospitality organizations (1996) / Olsen, Michael D. Management accounting for hospitality and tourism (3rd ed, 1999) / Kotas, Richard Strategic management in the hospitality industry (1992) / Olsen, Michael D. Globalisation of the catering industry : opportunities for fast food, mid-range and hotel restaurants (1996) / Rowe, Irene Vlitos The management of hotel operations (1989) / Jones, Peter Hospitality, Tourism and Leisure Management : Issues in Strategy and Culture. / Foley, M. Strategic management in the hospitality industry (2nd ed, 1998) / Olsen, Michael D. Introduction to the hospitality industry (3rd ed, 1995) / Powers, Thomas F. Management accounting for the hospitality industry : a strategic approach (1997) / Adams, Debra Information technology in the hospitality industry (1995) / Peacock, Martin Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Hospitality and catering : a closer look (1996) / Jones, Ursula Principles and practices of management in the hospitality industry. (2nd ed, 1989) / Keiser, James Hospitality management : an introduction (2001) / Baker, Kevin The Management of foodservice operations (1994) / Jones, Peter The hotel and restaurant business (6th ed, 1994) / Lundberg, Donald E. Restaurant management (1993) / Scanlon, Nancy Loman Hospitality retail management : a unit manager's guide (2000) / Lashley, Conrad How to open and run a successful restaurant (2nd ed, 1995) / Egerton-Thomas, Christopher Organizations : theory and design (1991) / Bedeian, Arthur G. Services management : the new paradigm in hospitality (2007) / Kandampully, Jay Yield management : strategies for the service industries (1997) / Ingold, Anthony Human resource management for hospitality services (1997) / Goldsmith, Alistair Hospitality strategic management : concepts and cases (2005) / Harrison, Jeffrey S. Hospitality facilities management and design (1992) / Stipanuk, David M. Human resource management : international perspectives in hospitality and tourism (2004) / D'Annunzio-Green, Norma Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael Principles of hospitality law (2nd ed) / Boella, M. J. Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Concepts of foodservice operations and management. (2nd ed, 1991) / Khan, Mahmood A. Introduction to management in the hospitality industry (8th ed, 2006) / Powers, Thomas F. Organizational behaviour for hospitality management (1994) / Wood, Roy C. Successful pubs and inns (2nd ed, 1998) / Sargent, Michael Marketing management : a resource-based approach for the hospitality and tourism industries (1994) / Teare, Richard Franchising : an international perspective (2003) / Hoy, Frank Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Behavioural studies in hospitality management (1995) / Carmouche, Rita International hospitality management (1992) / Teare, Richard Managing projects in hospitality organizations (1992) / Teare, Richard Introduction to management in the hospitality industry (7th ed, 2003) / Powers, Thomas F. The franchise paradox : new directions, different strategies. (1997) / Price, Stuart The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Introduction to hospitality operations (1996) / Jones, Peter Restaurant planning, design, and construction : a survival manual for owners, operators, and developers (1997) / Katz, Jeff B. Hospitality 2010 : the future of hospitality and travel (2006) / Cetron, Marvin J. Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob The international hospitality business (1996) / Kotas, Richard Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom Hotel management and operations (1990) / Rutherford, Denney G. International comparisons in human resource management (1991) / Brewster, Chris Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. The management of international tourism (2nd ed, 1995) / Witt, Stephen F. Empowerment : HR strategies for service excellence (2001) / Lashley, Conrad The fundamentals of hospitality marketing (2000) / Mawson, Steve Principles of hotel front office operations : a study guide (1994) / Baker, Sue Entrepreneurship in the hospitality, tourism and leisure industries (1999) / Morrison, Alison J. Profit planning. (2nd ed, 1999) / Harris, Peter J. Organization behaviour for leisure services (2003) / Lashley, Conrad Globalization strategy in the hotel industry (1995) / Go, Frank M. International hospitality management : concepts and cases (2007) / Clarke, Alan Consumer behaviour in the food industry : a European perspective (1995) / Bareham, J. R. Introduction to the hospitality industry (6th ed, 2006) / Powers, Thomas F.