- Managing people in the hotel and catering industry (1992) / Goss-Turner, Steven
- Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J.
- The character of a corporation : how your company's culture can make or break your business (1998) / Goffee, Robert
- Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary
- Hospitality, Tourism and Leisure Management : Issues in Strategy and Culture. / Foley, M.
- Human resource management in the hospitality industry (1996) / Go, Frank M.
- Service quality in hospitality organizations (1996) / Olsen, Michael D.
- Food and beverage management. (3rd ed, 1998) / Davis, Bernard
- Hospitality management : a human resources approach (1992) / Mullins, Laurie J.
- Organizational behaviour for hospitality management (1994) / Wood, Roy C.
- Hospitality facilities management and design (1992) / Stipanuk, David M.
- Globalization strategy in the hotel industry (1995) / Go, Frank M.
- International hotels : development and management (1994) / Gee, Chuck Y.
- Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J.