Retail management| (1997) / Hasty, Ronald W.

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JOURNALS		BOOKS
		Costs and competition in retailing. (1966) / McClelland, William Grigor Competitive retail marketing : dynamic strategies for winning and keeping customers (1992) / Collins, Andrew Retailing (1994) / Lucas, George H. New retail. (2000) / Din, Rasshied Retail selling : how to achieve maximum retail sales (1995) / Fleming, Peter International retailing (1998) / Sternquist, Brenda Retail change : contemporary issues (1993) / Bromley, Rosemary D. F. Retail operations management : a strategic approach (1992) / Harris, Donald G. The internationalisation of retailing (1995) / Akehurst, Gary Positioning strategy in retailing (1989) / Davies, Gary Strategy in retailing : theory and application (1985) / Knee, Derek Essentials of retailing (1996) / Levy, Michael International retailing : trends and strategies (1995) / McGoldrick, Peter J. Handbook of retailing (1988) / West, Alan Grocery revolution : the new focus on the consumer (1997) / Kahn, Barbara E. Retail management (4th ed, 1999) / Cox, Roger Retail marketing (1999) / Omar, Ogenyi Management of retail buying (3rd ed, 1995) / Cash, R. Patrick International retailing (1997) / Alexander, Nicholas Cases in retail management (1994) / McGoldrick, Peter J. Public relations in practice : a casebook (1990) / Moss, Danny The retailing book : principles and applications (2003) / Freathy, Paul Retailing : an introduction (5th ed, 2004) / Cox, Roger Retailing : environment & operations (2002) / Newman, Andrew J. Retail management : a strategic approach (8th ed, 2001) / Berman, Barry The strategy of distribution management (1986) / Christopher, Martin Retailing management : analysis, planning, and control (1994) / Walters, David Cases in retailing : operational perspectives (1997) / Hart, Cathy Principles of retailing (2003) / Fernie, John Planned press and public relations (3rd ed, 1993) / Jefkins, Frank William Retail product management : buying and merchandising (2000) / Varley, Rosemary The new positioning : the latest on the world's #1 business strategy (1996) / Trout, Jack Retailing management (5th ed, 2004) / Levy, Michael The grocers : the rise and rise of the supermarket chains (2nd ed, 2001) / Seth, Andrew Retail strategy : planning and control (2000) / Walters, David Retail marketing management (2nd ed, 2003) / Gilbert, David Retail power plays : from trading to brand leadership : strategies for building retail brand value (1997) / Wileman, Andrew Service quality : new directions in theory and practice (1994) / Rust, Roland T. The marketing research process (5th ed, 2000) / Wright, Len Tiu Advertising management (5th ed, 1996) / Batra, Rajeev Logistics and distribution planning : strategies for management (2nd ed, 1994) / Cooper, James Retailing (2003) / Kent, Tony Retail marketing (2nd ed, 2002) / McGoldrick, Peter J. Marketing communications (1983) / Coulson-Thomas, Colin Quality : total customer service (1992) / Taylor, Lynda King The management and practice of public relations (1995) / Stone, Norman Strategic business marketing (3rd ed, 1995) / Chisnall, Peter M. Competitive customer care : a guide to keeping customers (1992) / Stone, Merlin Retail strategy : the view from the bridge (2003) / Reynolds, Jonathan E-retailing (2004) / Dennis, Charles Marketing planning & strategy (6th ed, 2000) / Jain, Subhash C. Marketing research in a marketing environment (3rd ed, 1994) / Dillon, William R. Logistics : the strategic issues (1992) / Christopher, Martin Advertising : what it is and how to do it (3rd ed, 1993) / White, Roderick Marketing communications : from fundamentals to strategies (1987) / Rothschild, Michael L. The practice of advertising (4th ed, 1995) / Hart, Norman A. Public relations techniques (2nd ed, 1994) / Jefkins, Frank William International marketing and export management (3rd ed, 1998) / Albaum, Gerald Strategic logistics management (3rd ed, 1993) / Lambert, Douglas M. The practice of public relations (4th ed, 1995) / Black, Sam The marketing research process (4th ed, 1995) / Crimp, Margaret Consumer behavior (1996) / Wells, William The essence of organizational behaviour (1992) / Tyson, Shaun Marketing research : an applied approach (2000) / Malhotra, Naresh K. Relationship marketing for competitive advantage : winning and keeping customers (1998) / Payne, Adrian Marketing research : an applied orientation (1993) / Malhotra, Naresh K. Principles of retail management (2004) / Varley, Rosemary Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A. Consumer behavior and managerial decision making (1999) / Kardes, Frank R. International marketing (3rd ed, 1998) / Paliwoda, Stanley J. The management of business logistics (6th ed, 1996) / Coyle, John Joseph International marketing (8th ed, 2000) / Terpstra, Vern Marketing research (6th ed, 2001) / Chisnall, Peter M. Integrated marketing communications : the holistic approach (1998) / Yeshin, Tony Organizational behaviour : a critical introduction (1999) / Wilson, Fiona Production and operations management (6th ed, 1992) / Muhlemann, Alan The Gower handbook of logistics and distribution management. (4th ed, 1990) / Gattorna, John Consumer behavior and marketing action (6th ed, 1998) / Assael, Henry Principles of services marketing (1994) / Palmer, Adrian Operations management : providing value in goods and services. (3rd ed, 1999) / Dilworth, James B. Management accounting : principles & practice. (1998) / Upchurch, Alan The customer service planner. (1992) / Christopher, Martin Applied marketing research (1992) / Moutinho, Luiz Applied consumer behaviour (1996) / Evans, Martin Understanding customers. (1997) / Rice, Chris Logistical management : the integrated supply chain process (1996) / Bowersox, Donald J. Know your customer : new approaches to understanding customer value and satisfaction (1996) / Woodruff, Robert B. Organisational behaviour and analysis : an integrated approach (1998) / Rollinson, Derek Strategic marketing : planning and control (2nd ed, 2001) / Drummond, Graeme Strategic marketing communications : new ways to build and integrate communications (1997) / Smith, Paul Business marketing management : a strategic view of industrial and organizational markets (7th ed, 2001) / Hutt, Michael D. Consumer behavior : buying, having, and being (5th ed, 2002) / Solomon, Michael R. Modern business administration (6th ed, 1994) / Appleby, Robert C. Consumer behavior (8th ed, 1995) / Engel, James F. Operations management. (1999) / Waters, Donald Modeling the supply chain (2001) / Shapiro, Jeremy F. Advertising. (4th ed, 2000) / White, Roderick Global marketing strategy (1998) / Chee, Harold Customer relationship marketing : get to know your customers and win their loyalty (2nd ed, 2000) / Stone, Merlin Public relations principles and practice. (1997) / Kitchen, Philip