- Review of financial studies
- Journal of risk finance
- Journal of financial regulation and compliance
- Financial analysts journal
- International business research (Toronto)
- Qualitative research reports in communication
- Institutional investor (U.S. ed.)
- Business and society review (1974)
- International financial law review
- Economics letters
- Information systems management
- Journal of economic perspectives
- Euromoney
- Journal of mixed methods research
- International studies of management & organization
- Global finance
- Journal of world business : JWB
- Journal of financial economics
- International journal of business and management
- Foreign affairs (New York, N.Y.)
- Money marketing
- Journal of the Operational Research Society
- Small business economics
- Traffic world
- Nursing & health sciences
- Credit management
- American banker
- Journal of manufacturing technology management
- Management international review
- Business economics (Cleveland, Ohio)
- Journal of retailing
- Chemical week
- Journal of accountancy
- ABA journal
- CPA journal (1975)
- Strategic finance (Montvale, N.J.)
- Measuring business excellence
- Qualitative research : QR
- International journal of social economics
- Indian journal of pediatrics
- International marketing review
- Managerial finance
- Economic journal (London)
- Psychiatric services (Washington, D.C.)
- Adweek (2003)
- National Institute economic review
- Marketing news
- International journal of bank marketing
- Journal of research in nursing
- Director (London, England : 1983)
- Brandweek (New York, N.Y.)
- Employee benefits
- Canadian business (1977)
- Journal of business strategy
- Foreign policy
- American economic review
- Management research news
- MIT Sloan management review
- Computerworld
- Financial management (London, England)
- Fortune
- Supply chain management
- Annual review of sociology
- International journal of health care quality assurance
- Long range planning
- Journal of management studies
- Vital speeches of the day
- Forbes
- Journal of marketing
- European business review
- PR week (U.K. edition)
- Marketing intelligence & planning
- Management today
- Management science
- Industrial management + data systems
- International journal of operations & production management
- Accountancy (London)
- Maclean's (Toronto)
- Managerial auditing journal
- Strategic direction (Bradford, England)
- New media age
- Computer weekly
- Theory, culture & society
- Business process management journal
- Grocer
- Advertising age
- Academy of Management review
- Strategic management journal
- Managing service quality
- Daily telegraph (London, England : 1969)
- Journal of management
- Journal of business research
- Commerce business daily
- Personnel today
- Journal of workplace learning
| | - Services marketing : integrating customer focus across the firm. (4th ed, 2006) / Zeithaml, Valarie A.
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