Total quality management : the route to improving performance| (2nd ed, 1993) / Oakland, John S.

People who looked at this thing, also looked at this stuff...

JOURNALS		BOOKS
Gender in management Women in management review (Bradford, West Yorkshire, England : 1992) Equal opportunities international Strategy & leadership Journal of organizational change management Business process management journal Leadership & organization development journal Personnel today		Everyday finance : economics, personal money management, and entrepreneurship (2008) / Riggs, Thomas Marketing (2nd ed, 1996) / Mercer, David Total quality management : text with cases (1995) / Oakland, John S. Economics for business (3rd ed, 2004) / Sloman, John Exploring corporate strategy (5th ed, 1999) / Johnson, Gerry Business economics : strategy and applications (1998) / Cook, Mark Operations strategy (2003) / Slack, Nigel Organizational behaviour (2nd ed, 2001) / Martin, John Operations management (7th ed, 2002) / Stevenson, William J. Managing quality (4th ed, 2003) / Dale, Barrie G. Operations management : meeting customers' demands. (7th ed, 2001) / Knod, Edward M. Cases in operations management (2nd ed, 1997) / Johnston, R. Increasing effectiveness : a guide to quality management (1997) / Stone, John Managing change : a strategic approach to organisational dynamics (3rd ed, 2000) / Burnes, Bernard Management : Theory and Practice (2000) / Cole, GA Introduction to organizational behaviour (3rd ed, 2006) / Dick, Penny Principles of marketing (3rd ed, 2001) / Kotler, Philip Human resource management : (6th ed, 2005) / Torrington, Derek International business : environments and operations. (11th ed, 2007) / Daniels, John D. Employee relations in context (2nd ed, 2000) / Farnham, David Project management (3rd ed, 2005) / Maylor, Harvey Strategic management and organisational dynamics : the challenge of complexity (4th ed, 2003) / Stacey, Ralph D. The sociology of work : introduction (3rd ed, 2005) / Grint, Keith Marketing research : an applied approach (2000) / Malhotra, Naresh K. Total quality management : text with cases (3rd ed, 2003) / Oakland, John S. Operations management (4th ed, 2004) / Slack, Nigel Strategic management : awareness and change (5th ed, 2005) / Thompson, John L. Work organisations : a critical introduction (3rd ed, 2002) / Thompson, Paul Management and organisational behaviour (7th ed, 2005) / Mullins, Laurie J. Managing change : a strategic approach to organisational dynamics (4th ed, 2004) / Burnes, Bernard Project management (8th ed, 2003) / Lock, Dennis Understanding corporate strategy (2001) / Thompson, John L. Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A. The perfect CV : how to get the job you really want (rev ed, 1996) / Jackson, Tom Marketing management and strategy (3rd ed, 2002) / Doyle, P. Corporate strategy (4th ed, 2006) / Lynch, Richard L. Managing change in organizations (4th ed, 2003) / Carnall, C. A. The strategy process : concepts, contexts, cases (3rd ed, 1996) / Mintzberg, Henry Organizational behaviour and work : a critical introduction (2nd ed, 2004) / Wilson, Fiona M. Headphones Strategic management and organisational dynamics : the challenge of complexity (3rd ed, 2000) / Stacey, Ralph D. Contemporary British society (3rd ed, 2000) / Abercrombie, Nicholas Project management (3rd ed, 2003) / Maylor, Harvey Organisational behaviour and analysis : an integrated approach (3rd ed, 2005) / Rollinson, Derek International trade : new patterns of trade, production & investment (2nd ed, 2000) / Grimwade, Nigel Principles of marketing. (4th ed, 2006) / Brassington, Frances Marketing strategy and competitive positioning (3rd ed, 2004) / Hooley, Graham J. Sociology, work and industry (4th ed, 2003) / Watson, Tony J.