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- Food and beverage management : a selection of readings (1994) / Davis, Bernard
- Implementing total quality management (1992) / Munro-Faure, Lesley
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- Managing quality and human resources : a guide to continuous improvement (1997) / Dale, B. G.
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- Quality : a critical introduction (1998) / Beckford, John
- Hospitality facilities management and design (1992) / Stipanuk, David M.
- Behavioural studies in hospitality management (1995) / Carmouche, Rita
- Innovation and change in organizations (1995) / King, Nigel
- Operations management for MBAs (1999) / Meredith, Jack R.
- Organisational culture (2nd ed, 1998) / Brown, Andrew D.
- Company accounts : analysis, interpretation and understanding (6th ed, 2004) / Pendlebury, M. W.
- Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A.
- Operations and the management of change. (1997) / Gilgeous, Victor
- Competitive advantage : creating and sustaining superior performance (1985) / Porter, Michael E.
- Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E.
- Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A.
- Operations management (5th ed, 2007) / Slack, Nigel
- Strategic management (4th ed, 2001) / Thompson, John L.
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