[ pick random item ]

Managing the customer experience : turning customers into advocates| (2002) / Smith, Shaun

book: http://library.hud.ac.uk/catlink/bib/632518

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JOURNALSBOOKS
  1. Apparel (New York, N.Y.)
  2. Journal of direct, data and digital marketing practice
  3. Journal of retailing and consumer services
  4. Marketing management (Chicago, Ill.)
  5. Journal of marketing management
  6. Marketing magazine (Toronto)
  7. Journal of consumer behaviour
  8. Journal of consumer research
  9. NZBusiness
  10. International journal of bank marketing
  11. Strategy & leadership
  12. Service industries journal
  13. Brandweek (New York, N.Y.)
  14. Journal of product & brand management
  15. Brand strategy
  16. Marketing news
  17. Journal of services marketing
  18. New media age
  19. Business process management journal
  20. Business horizons
  21. British food journal (1966)
  22. Marketing intelligence & planning
  23. Marketing (London)
  24. Journal of marketing
  25. Advertising age
 
  1. Building great customer experiences (2002) / Shaw, Colin
  2. Management and organisational behaviour (8th ed, 2007) / Mullins, Laurie J.

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