The restaurant : from concept to operation| (5th ed, 2008) / Walker, John R.

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JOURNALS		BOOKS
International journal of hospitality management		Marketing for hospitality and tourism (3rd ed, 2003) / Kotler, Philip Principles of hotel front office operations (2nd ed, 2000) / Baker, Sue Marketing for hospitality and tourism (5th ed, 2010) / Kotler, Philip International hospitality management : concepts and cases (2007) / Clarke, Alan The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Marketing for hospitality and tourism (4th ed, 2006) / Kotler, Philip Human resource management in an international context (2006) / Lucas, Rosemary Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Hotels and resorts : planning, design, and refurbishment (1995) / Lawson, Fred Hospitality marketing (1996) / Wearne, Neil Hospitality facilities management and design (1992) / Stipanuk, David M. Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert Introducing human resource management (4th ed, 2005) / Foot, Margaret Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A.