pick random item
Business process re-engineering : myth and reality| (1994) / Coulson-Thomas, Colin
People who looked at this thing, also looked at this stuff...
Business process redesign : a view from the inside (1997) / Braganza, Ashley
BPR in the public sector : an overview of business process re-engineering (1994) / Central Computer and Telecommunications Agency
Business process reengineering : breakpoint strategies for market dominance (1993) / Johansson, Henry J.
Managing business processes : BPR and beyond (1996) / Armistead, Colin G.
Operations and the management of change. (1997) / Gilgeous, Victor
this blog post
for more info