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- 1001 ideas to create retail excitement (1994) / Falk, Edgar A.
- International retailing (1997) / Alexander, Nicholas
- Retail change : contemporary issues (1993) / Bromley, Rosemary D. F.
- Retail management : a strategic approach (8th ed, 2001) / Berman, Barry
- Retail management (1997) / Hasty, Ronald W.
- The retailing book : principles and applications (2003) / Freathy, Paul
- The internationalisation of retailing (1995) / Akehurst, Gary
- International retailing : trends and strategies (1995) / McGoldrick, Peter J.
- Cases in retail management (1994) / McGoldrick, Peter J.
- Retailing management : analysis, planning, and control (1994) / Walters, David
- The marketing of services (1984) / Cowell, Donald W.
- Marketing strategy (2nd ed, 1998) / Fifield, Paul
- Retail management (4th ed, 1999) / Cox, Roger
- Retailing management (5th ed, 2004) / Levy, Michael
- Retailing : environment & operations (2002) / Newman, Andrew J.
- Retail strategy : planning and control (2000) / Walters, David
- Essentials of retailing (1996) / Levy, Michael
- Principles of retailing (2003) / Fernie, John
- Retail product management : buying and merchandising (2000) / Varley, Rosemary
- Customer care : strategy for the 90s. (1994) / Cardwell, Margaret
- Competitive customer care : a guide to keeping customers (1992) / Stone, Merlin
- Strategic logistics management (3rd ed, 1993) / Lambert, Douglas M.
- Principles of retail management (2004) / Varley, Rosemary
- Retail marketing (2nd ed, 2002) / McGoldrick, Peter J.
- The management and practice of public relations (1995) / Stone, Norman
- International marketing and export management (3rd ed, 1998) / Albaum, Gerald
- The practice of public relations (4th ed, 1995) / Black, Sam
- Marketing research : an applied orientation (1993) / Malhotra, Naresh K.
- Promotional strategy : managing the marketing communications process (8th ed, 1994) / Engel, James F.
- Advertising management (5th ed, 1996) / Batra, Rajeev
- Know your customer : new approaches to understanding customer value and satisfaction (1996) / Woodruff, Robert B.
- Strategic marketing communications : new ways to build and integrate communications (1997) / Smith, Paul
- Principles of services marketing (1994) / Palmer, Adrian
- International marketing (8th ed, 2000) / Terpstra, Vern
- The marketing research process (4th ed, 1995) / Crimp, Margaret
- The customer service planner. (1992) / Christopher, Martin
- Retail marketing management (2nd ed, 2003) / Gilbert, David
- Logistical management : the integrated supply chain process (1996) / Bowersox, Donald J.
- Consumer behavior and marketing action (6th ed, 1998) / Assael, Henry
- Corporate strategy and business planning (1996) / Bennett, Roger
- The management of business logistics (6th ed, 1996) / Coyle, John Joseph
- Logistics : the strategic issues (1992) / Christopher, Martin
- The sociology of work : an introduction (2nd ed, 1998) / Grint, Keith
- Applied consumer behaviour (1996) / Evans, Martin
- Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E.
- Consumer behavior (8th ed, 1995) / Engel, James F.
- Strategic management : an analytical introduction (3rd ed, 1996) / Luffman, George A.
- Sociology, work and industry (4th ed, 2003) / Watson, Tony J.
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